The Role
Owns end-to-end delivery of enterprise AI-enabled productivity and operational improvement initiatives. Translates strategy into workplans, milestones, dependencies, risk logs, governance, and executive updates. Partners with operations, HR, finance, analytics, and technology teams to identify opportunities, measure value, drive adoption, manage change readiness, and transition initiatives into sustainable operations across clinical and non-clinical environments.
Summary Generated by Built In
Primary City/State:
Virtual ArizonaCategory:
Data IntelligenceShift:
DayDepartment:
Augmented IntelligenceHours: Monday-Friday Days
Location: Remote -- Must be located in Arizona -- Occasional on site as needed.Great care starts with great people. (Like you.)
At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
JOB SUMMARY
The Program Manager – AI Enablement is responsible for the end-to-end execution, readiness, and operational sustainability of enterprise initiatives designed to improve workforce productivity, reduce avoidable manual work, and strengthen operational performance across HonorHealth. This role serves as the execution owner for cross-functional productivity efforts that may include AI-enabled workflow redesign, labor efficiency initiatives, reporting improvements, process standardization, and productivity capability-building across clinical and non-clinical environments.
The Program Manager translates strategic priorities into executable workplans, sequences dependencies, manages risk, drives stakeholder alignment, and ensures initiatives are delivered on time, adopted consistently, and stabilized into day-to-day operations. This role partners across operations, HR, finance, analytics, technology, and other enterprise functions to identify productivity opportunities, define value measures, and support disciplined implementation. The role operates with independent execution authority within defined escalation boundaries and is accountable for program outcomes, adoption, and measurable operational impact.
ESSENTIAL FUNCTIONS
- Enterprise Productivity Program Management and Delivery: Own end-to-end delivery of assigned workforce productivity initiatives from intake through launch, stabilization, and transition to sustained operations. Translate strategic direction into clear scope, milestones, workplans, dependencies, risks, and deliverables. Maintain program artifacts including workplans, risk logs, decision records, implementation updates, and executive communication materials. Coordinate execution across operations leaders, HR, finance, analytics, technology, and other relevant stakeholders. Ensure implementation activities remain aligned to intended business outcomes, including labor efficiency, quality, cycle time, and operational reliability.
- Productivity Opportunity Identification and Prioritization: Partner with leaders to identify high-friction, high-effort, or high-cost workflows that may benefit from redesign, automation, AI support, or process simplification. Support the evaluation and prioritization of productivity opportunities using business impact, feasibility, dependency, and governance considerations. Help define initiative-level success criteria and measurable value targets before implementation begins. Surface tradeoffs, decision points, and sequencing implications to leadership. Change Readiness, Adoption, and Stakeholder Alignment Develop and manage readiness and adoption plans for productivity-related initiatives, including stakeholder mapping, communication sequencing, and role clarity. Partner with leaders to support consistent implementation expectations, behavior change, and operational follow-through. Identify adoption barriers, resistance patterns, or unclear ownership and escalate appropriately. Support leader and end-user readiness with practical implementation guidance and feedback loops.
- Performance Measurement and Value Realization: Define and monitor initiative-level performance indicators related to workforce productivity, labor efficiency, throughput, quality, and user adoption. Partner with analytics, finance, and operational stakeholders to ensure measures are meaningful, visible, and decision-relevant. Track results against expected outcomes and recommend course corrections when initiatives underperform or drift. Prepare summaries and updates for leadership regarding status, risks, dependencies, and realized impact.
- Governance, Documentation, and Operational Sustainability: Ensure initiatives operate within approved governance, data, compliance, and escalation boundaries. Document implementation design, ownership, handoffs, lessons learned, and operational sustainment requirements. Support transition from pilot or project mode into repeatable, ongoing operations. Promote consistency in how productivity initiatives are structured, executed, and evaluated.
- Performs other duties as assigned.
EDUCATION
- Bachelors in Business or 4 years equivalent experience, Healthcare Administration, Public Health, Operations, Human Resources, Finance, or related field Required
- Masters Healthcare Administration, Organizational Leadership, or related field Preferred
EXPERIENCE
- 2 years, Leading cross-functional initiatives with multiple stakeholders and dependencies Required
- 4 years, Program management, operations improvement, workforce planning, healthcare operations, HR operations, analytics-enabled implementation, or related experience Required
- 2 years, Experience in healthcare, workforce productivity, process improvement, or labor management Preferred
- , Experience using reporting, analytics, or workflow tools to support implementation and performance management Preferred
LICENSE AND CERTIFICATIONS
- Project Management Professional (PMP), Lean, Six Sigma, or related certification Preferred
We're all in for your career.
Skills Required
- Bachelor's degree in Business, Healthcare Administration, Public Health, Operations, Human Resources, Finance, or a related field, or four years of equivalent experience
- Two years leading cross-functional initiatives with multiple stakeholders and dependencies
- Four years of experience in program management, operations improvement, workforce planning, healthcare operations, HR operations, analytics-enabled implementation, or a related area
- Two years of experience in healthcare, workforce productivity, process improvement, or labor management
- Experience using reporting, analytics, or workflow tools to support implementation and performance management
- Master's degree in Healthcare Administration, Organizational Leadership, or a related field
- Project Management Professional, Lean, Six Sigma, or related certification
- Must be located in Arizona and available for occasional onsite work
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The Company
What We Do
This practice is a dedicated team of electrophysiologists, physician assistants, nurses and technicians, who as a group, are committed to treating and caring for patients experiencing problems with their heart's rhythm and electrical signaling.
