Position: Program Manager 1
Program: Women's Rise
Location: New Haven, CT
Salary: $60,000-$65,000/year
Schedule: Full time; 40 hours; Monday-Friday; 1st shift (9:00a-5:00p) with on-call requirements and flexibility to meet program needs
The Connection’s Community Justice Services are grounded in the belief that every individual has the potential to change and lead a healthy, productive life. Our programs promote public safety while reducing barriers for individuals reentering and living in the community, using a trauma-informed, person-centered approach.
Position Summary:
We are seeking an experienced leader to oversee our Women's Rise Program. Women's Rise is a 24/hr residential work release program that supports adult women who are currently under the supervision of Parole. This position provides supervision to program staff, ensures adherence to contractual expectations and internal policies and procedures and promotes a structured trauma-informed environment that supports successful community re-entry through the delivery of case management services, job development and linkage to community based treatment. This role provides on-call support to program staff and participates in an on-call rotation as needed. The ideal candidate will have an ability to manage multiple priorities and respond effectively in a fast-paced environment.
Key Responsibilities:
- Lead, support, and supervise the operations of the Women's Rise Program
- Implement and oversee systems and processes to enhance service effectiveness and contract compliance
- Build and maintain productive relationships with state agencies, and community partners
- Oversee staff performance, training, and professional development
- Provide on-call support and leadership coverage as needed
- Ensures program aligns with Department of Correction (DOC) regulations
Qualifications:
- Strong organizational and leadership skills
- Proven experience in program operations and staff supervision
- Knowledge of Connecticut’s DOC service system
- Experience working with individuals impacted by the criminal justice system
Requirements:
- Preferred: Bachelor’s Degree and 5 years related experience/3 years supervisory
- Valid Driver’s License
Orientation:
If selected for employment with The Connection, newly hired employees will be required to attend a three (3) day mandatory New Hire Orientation at our Roscommon office located in Middletown.
Benefits:
- Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment
- 403(b) retirement plan with employer matching contribution
- Company paid short and long term disability and life insurance with full time employment
- Paid time off (vacation, personal and sick) with full time employment
- 12 paid holidays
Skills Required
- Strong organizational and leadership skills
- Proven experience in program operations and staff supervision
- Knowledge of Connecticut's Department of Correction service system
- Experience working with individuals impacted by the criminal justice system
- Bachelor's Degree and 5 years related experience / 3 years supervisory (preferred)
- Valid Driver's License
What We Do
The Connection is a U.S. based award winning call center provider offering call center outsourcing, call center consulting and call center training.
