Program Management Specialist II

Posted 8 Days Ago
Be an Early Applicant
Arlington, VA, USA
In-Office
Expert/Leader
Information Technology • Consulting
The Role
Support DEA IT governance and CPIC by managing IT portfolio lifecycle, conducting organizational analysis, preparing executive briefings, performing risk and performance analyses, and facilitating stakeholder engagements to align technology investments with mission and federal requirements.
Summary Generated by Built In

KeenLogic is seeking an experienced Program Management Specialist II to support the Drug Enforcement Administration’s IT Governance and Capital Planning and Investment Control (CPIC) program. This role will support IT portfolio management, investment governance, strategic planning, organizational analysis, and performance management initiatives that align technology investments with mission objectives and federal requirements. 

The PM Specialist II will provide analytical, operational, and governance support across the IT investment lifecycle, helping leadership evaluate portfolio performance, manage strategic initiatives, and improve organizational effectiveness. This position requires strong business analysis, federal consulting, and stakeholder engagement skills, along with experience supporting IT governance frameworks and investment management processes. 

This is a full-time position offering Fortune 500-level health/dental/vision, PTO, paid federal holidays, 401k, and Life Insurance. This is an onsite role with a daily schedule from 8:00 AM to 5:00 PM, based in Arlington, VA. 

Required Qualifications 

  • Must be a U.S. Citizen and currently hold an active Secret or Top Secret clearance 

  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field 

  • Project Management Professional (PMP) and/or PMI Professional in Business Analysis (PMI-BPA) credentials 

  • Minimum 10+ years of experience supporting federal IT programs, governance initiatives, or management consulting engagements 

  • Experience supporting Capital Planning and Investment Control (CPIC) processes 

  • Experience with IT Portfolio Management, IT Governance, or Technology Business Management (TBM) frameworks 

  • Strong analytical, organizational, and problem-solving skills 

  • Excellent written and verbal communication skills 

  • Experience developing executive briefings, reports, presentations, and technical documentation 

Duties and Responsibilities 

  • Experience in Organizational Development analysis to support As-is and To-be models with recommendations to improve the organization’s efficiencies and effectiveness in full utilization of resources and delivering quality products to the customer  

  • Experience in IT Portfolio Management methodologies and processes, tools, strategic planning, trend analysis, organizational reporting and presentations, and identification of performance indicators for the purpose of performance measurements  

  • Experience writing alternative analyses, business cases or point papers based on research, analysis, and observations  

  • Experience with the Capital Planning and Investment Control (CPIC) process and other IT investment processes and requirements; familiarity with the Technology Business Management (TBM) framework  

  • Implement a continuous process of identifying, selecting, and managing a portfolio of projects in alignment with key performance metrics and strategic business objectives.  

  • Provide recommendations, processes, procedures, writing policies, and support in an IT Portfolio Management program.  

  • Provide alternate methods to manage IT Strategic Planning and Portfolio Management activities across the IT organization with an innovative solution to forecast future benefits of a comprehensive IT portfolio, to include IT Technical Roadmaps and Business Roadmaps based on Government mandates.  

  • Conduct organizational level reporting linking technologies to outcomes and mission-related tangible and intangible benefits  

  • Experience assessing, interpreting, and providing guidance regarding federal government budget and reporting directives and instructions   

  • Expertise in Risk Analysis to support project managers in identifying project risk, identifying potential impacts of those risks, and crafting risk mitigation strategies.  

  • Experience facilitating work sessions and conducting training sessions  

  • Conducting business and technical analysis by facilitating working group sessions and engaging working group members to understand and document customer stakeholder functional and technical needs  

  • Assessing customer current business processes and functions and making recommendations for improved functional services  

  • Conduct qualitative and quantitative research to support work assignments for meeting the deliverable objective  

  • Conduct qualitative and quantitative analyses for assigned tasks  

  • Compile research, findings, and other information into written formats such as white papers, reports, presentations, and other forms of technical documentation  

  • Perform IT strategic/organizational planning, organizational development, portfolio and program management, IT investment management, IT governance  

  • Provide Weekly and Monthly Status Reporting  

  • Provide meeting support (facilitate meetings, prepare agenda, prepare project briefings, present to the stakeholders, document, and distribute meeting minutes, and track actions)  

  • Support other PMO tasks as assigned  

  • Participate in project planning and schedule development/maintenance activities  

  • Writing materials relevant to organization, project, and task goals and presenting material to senior Government officials 

Required Tools and Methodologies   

  • MS Office Suite (Outlook, Word, Excel, PowerPoint) 

  • Microsoft Office Visio 

  • Microsoft Office Project 

  • MS SharePoint 

  • MS Power BI 

  • ServiceNow 

  • Technology Business Management (TBM) Framework 

  • Scaled Agile Framework (SAFe)  

  • Development Security and Operations (DevSecOps) 

Skills Required

  • U.S. Citizen and currently hold an active Secret or Top Secret clearance
  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field
  • Project Management Professional (PMP) and/or PMI Professional in Business Analysis (PMI-BPA)
  • Minimum 10+ years experience supporting federal IT programs, governance initiatives, or management consulting engagements
  • Experience supporting Capital Planning and Investment Control (CPIC) processes
  • Experience with IT Portfolio Management, IT Governance, or Technology Business Management (TBM) frameworks
  • Experience developing executive briefings, reports, presentations, and technical documentation
  • Strong analytical, organizational, and problem-solving skills
  • Excellent written and verbal communication skills
  • Proficiency with MS Office Suite (Outlook, Word, Excel, PowerPoint)
  • Proficiency with Microsoft Visio
  • Proficiency with Microsoft Project
  • Experience with MS SharePoint
  • Experience with MS Power BI
  • Experience with ServiceNow
  • Familiarity with Technology Business Management (TBM) Framework
  • Familiarity with Scaled Agile Framework (SAFe)
  • Familiarity with Development Security and Operations (DevSecOps)
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The Company
HQ: Fredericksburg, VA
7 Employees
Year Founded: 2012

What We Do

Today’s government agencies must continually evolve to keep pace with the dynamic and rapidly changing technology landscape. To ensure continual innovation and improvement, these agencies must be able to anticipate all future needs while embracing technological advancements. At KeenLogic, we create value through differentiation, innovation, and technology to drive high-quality enterprise IT services such as help desk as a service — for government customers. We combine the latest states of “what is” with an unrealized yet needed version of “what could be.” KeenLogic operates two distinct lines of business: (1) Enterprise IT Services (Helpdesk/Service Desk) (2) Network/Internet Services (Fixed-Wireless Microwave Broadband) We have a 10-year track record of high-quality performance and service delivery and a reputation for taking exceptional care of our team. The company is well funded and capitalized to support new project ramp-up and overhead costs, has a highly experienced executive and management team, and a board of directors with over 20 years of management and operations experience. We aim to provide the highest standard of customer service to government agencies by leveraging a corporate foundation that is built on CMMI Level III business processes, leadership, and financial strength. Key attributes: • 10-year history of providing quality, customer-focused IT solutions • Excellent past performance and track record • 95% employee retention rate • Small business agility with large business resources • Secret facility clearance • Well capitalized for project ramp-up • KeenLogic is a reputed enterprise IT services and help desk solutions provider that answers today’s problems while anticipating the needs of tomorrow.

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