Program Management Specialist (53009)

Join a company where excellence meets opportunity! At MIRACORP, we don’t just provide services to the federal government, we set the gold standard in quality and reliability. What truly sets us apart? Our people. We believe our employees are the cornerstone of everything we achieve. That’s why we invest in talent, innovation, and leadership, fostering a workplace where your contributions make a real impact.

Position Summary

MIRACORP, Inc. is seeking a highly organized, customer focused Program Management Specialist to provide office operations, records management, front office, security access, and programmatic administrative support to the National Nuclear Security Administration (NNSA).

Essential Duties & Responsibilities

• Monitor assigned and shared office equipment, including printers, copiers, and conference room systems, to ensure equipment remains operational.
• Coordinate equipment maintenance, repairs, technical assistance, and replacements with the appropriate support offices.
• Maintain adequate office supply inventories and coordinate replenishment and resolution of supply related issues.
• Coordinate, distribute, organize, and maintain electronic and hardcopy records using meta tagging and other approved records management practices.
• Establish and maintain office files, electronic databases, and structured data repositories in accordance with NNSA file storage standards and approved procedures.
• Develop and maintain telephone lists, distribution lists, shared calendars, eDOCS user lists, and other administrative resources.
• Create, edit, format, print, assemble, and distribute briefings, daily schedules, meeting minutes, reports, correspondence, meeting invitations, and supporting attachments.
• Provide intermediate to expert level assistance with Microsoft Word, PowerPoint, Excel, Project, SharePoint, Teams, eDOCS, and related business applications.
• Provide comprehensive administrative and front office support to DNS federal and contractor personnel.
• Respond promptly and professionally to in person, telephone, email, and electronic requests.
• Answer the DNS main telephone line, transfer calls, take accurate messages, and provide routine information when authorized.
• Support DNS Front Office main door coverage between 7:00 a.m. and 5:00 p.m. Eastern Time, as scheduled.
• Greet employees, visitors, vendors, and facilities personnel and ensure compliance with suite access and security procedures.
• Escort visitors, facilities personnel, and uncleared individuals within the DNS office footprint and other designated National Capital Region locations.
• Perform assigned daily suite opening and suite closing procedures in accordance with established security requirements.
• Maintain accurate access rosters for controlled doors within DNS office spaces, including the main suite, classified conference room, and Vault Type Room.
• Provide authorized access to secure rooms and immediately report access discrepancies or security concerns through the appropriate channels.
• Review, proofread, edit, and format correspondence and other official documents.
• Prepare briefing materials, presentation packages, binders, briefing books, reports, analytical tools, trackers, and summary documents.
• Collect, organize, validate, and summarize program information for reports, meetings, briefings, and management review.
• Track assignments, deadlines, action items, document reviews, and program deliverables through completion.
• Protect sensitive information and maintain confidentiality in accordance with applicable records management and security requirements.
• Perform other related program management and administrative support duties as assigned.

Minimum Education & Experience Requirements

• US Citizen
• Ability to obtain and maintain any required federal suitability determination or security clearance (e.g. L or Q clearances and TS/SCI access). 
• Applicants must meet one of the following education and experience combinations:
  • Bachelor's degree from an accredited college or university and at least two years of relevant program management, project coordination, or administrative support experience; or
  • Associate degree from an accredited college or university and at least four years of relevant program management, project coordination, or administrative support experience; or
  • High school diploma or equivalent and at least six years of relevant program management, project coordination, or administrative support experience.

Preferred Experience Requirements

• Experience supporting NNSA, the Department of Energy, another federal agency, or a federal government contractor.
• Experience using eDOCS or a comparable electronic document and records management system.
• Experience working in a controlled access or secure federal office environment.
• Advanced proficiency with Microsoft Word, Excel, PowerPoint, Project, SharePoint, and Teams.
• Experience preparing executive briefings, reports, correspondence packages, analytical tools, and briefing books.