Join Us!
At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!
As an Email PM, you will serve as a liaison between the Media Manager/Strategist/Coordinator and the production team. You will break down the campaign requirements, and manage internal communications betweenMedia Manager/Strategist/Coordinator and the Production team.
Position Responsibilities:
Serve as the primary point of contact for receiving production inputs from stakeholders, ensuring a thorough understanding of the brief before initiating production work.
Analyze project requirements, translating them into clear specifications and deliverables for the production team.
Manage change requests effectively.
Collaborate with project requestors, developers, and QA teams to manage the workflow and ensure seamless project execution.
Enter project details into the system, track progress, and manage scope changes or iterations to ensure outcomes align with the agreed brief and timeline.
Localization/ Validation: Assign validation requests to in-market points of contacts and notify them of upcoming campaigns.
Prepare validation materials, including request emails, proofs, and tracking documents.
Send out all validation communications, including initial requests and follow-ups.
Build strong relationships with stakeholders, managing expectations to deliver high-quality, fast-turnaround results.
Monitor post-campaign performance and reporting.
Minimum Requirements:
7+ years of experience in project management and operations.
5+ years of experience in marketing automation and email marketing.
Good to have knowledge in HTML and CSS.
Strong understanding of audience segmentation and targeting.
Experience measuring and reporting on campaign performance.
Excellent Presentation and Communication skills for interacting with stakeholders.
Excellent knowledge of Data Analysis.
Preferred Qualifications:
Certified in marketing automation tools.
Hands-on experience with HTML/CSS.
Familiarity with campaign dashboards and reporting tools.
Strong reporting skills with a focus on optimizing future campaigns.
Highly analytical mindset with a proven track record of solving complex problems.
Experience presenting insights and data to stakeholders.
Ability to thrive in a fast-paced, deadline-driven environment, managing multiple projects with changing priorities.
Benefits
We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy.
Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.
To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes.
Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at [email protected].
Top Skills
What We Do
At Google Operations Center, we provide caring and knowledgeable support for Google users and customers. From troubleshooting product issues to providing around-the-clock advertiser assistance, you can be part of the teams that help Google users and customers solve problems and accomplish their goals.
.png){kind=logo}
