Program Management Manager

Posted Yesterday
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6 Locations
In-Office
112K-226K Annually
Senior level
Legal Tech • Other • Professional Services • Real Estate • Business Intelligence • Consulting • Financial Services
Experience the power of being understood.
The Role
Leads complex Microsoft programs and multi-workstream initiatives with $3M–$8M budgets and teams of 10–20. Owns governance, schedules, quality, financial performance, risk management, executive reporting, client satisfaction, and organizational change management. Manages stakeholder relationships, Microsoft co-sell activities, proposals, and account expansion. Coaches delivery teams, supports practice development, and delivers solutions across Dynamics 365, Power Platform, Azure, Fabric, Power BI, Purview, and AI-enabled Microsoft technologies.
Summary Generated by Built In

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

As a Manager within our Program and Project Management (PPM) practice, you will serve as a delivery leader responsible for leading complex Microsoft programs and major workstreams. This role owns execution across multi-workstream initiatives and operates as a trusted advisor to VP- and Director-level client stakeholders, in close partnership with Directors and Principals. 
 
You will lead delivery across the Microsoft ecosystem including Dynamics 365 ERP and CE, Power Platform, Microsoft Fabric, Azure integration services, and AI-enabled solutions such as Microsoft 365 Copilot. This role provides a clear path to Director based on performance, scope leadership, and client impact. 

 

Responsibilities:

  • Lead delivery of Microsoft programs and major workstreams with budgets ranging from $3M–$8M and teams of 10–20 resources, accountable for schedule, quality, financial performance, and client satisfaction. 
  • Manage multi-workstream initiatives across Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Microsoft Fabric, and Azure integration services. 
  • Lead components of AI-enabled transformation programs leveraging Microsoft 365 Copilot, Copilot Studio, and Azure OpenAI Service. 
  • Establish and operate project governance including integrated plans, RAID management, financial tracking, and executive-ready status reporting.
  • Apply hybrid delivery methodologies (SAFe, Scrum, waterfall) tailored to client maturity and program complexity. 
  • Lead Organizational Change Management (OCM) activities for Microsoft implementations impacting 100–500+ users, ensuring adoption and readiness. 
  • Support data and analytics delivery using Microsoft Fabric, Power BI, and Purview. 
  • Serve as primary escalation point for project-level risks; partner with Directors on program-level escalations. 
  • Maintain working knowledge of Microsoft commercial licensing (EA, MCA, CSP) and implications for scope and delivery planning. 

 

Client Relationships & Business Development:

  • Build trusted working relationships with VP- and Director-level client stakeholders across technology and business functions. 
  • Actively support Microsoft co-sell motions by coordinating with Microsoft CSAMs, sellers, and partner teams under Director guidance. 
  • Support proposal development, SOW creation, estimating, and pursuit activities for Microsoft programs. 
  • Identify and communicate opportunities for account expansion and follow-on work. 
  • Participate in steering committees and executive governance forums. 
  • Contribute to firm thought leadership content, client case studies, and Microsoft partner community activities. 

 

Practice Leadership & Talent Development:

  • Lead, coach, and mentor consultants and senior consultants across Microsoft delivery engagements. 
  • Contribute to recruiting, onboarding, and skills development for Microsoft PPM roles. 
  • Support the development and adoption of delivery standards, templates, and governance assets. 
  • Collaborate across technology, finance, operations, and industry teams. 
  • Foster a culture of accountability, continuous learning, and client-first delivery. 

 

BASIC QUALIFICATIONS 

  • 8+ years of progressive experience delivering enterprise programs and projects in a management consulting environment. 
  • Proven delivery of Microsoft-based programs or workstreams with budgets of $3M+ and teams of 8+ resources. 
  • Solid experience with Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Azure integration services, and Microsoft-aligned ISV solutions. 
  • Strong understanding of project and program governance, financial tracking, risk management, issue resolution, and stakeholder communication. 
  • Experience supporting Organizational Change Management (OCM) activities on enterprise Microsoft implementations. 
  • Client-facing experience engaging VP- and Director-level stakeholders. 
  • Experience engaging with Microsoft field teams and co-sell programs. 
  • Experience delivering Microsoft solutions in one or more industries such as Manufacturing, Financial Services, Professional Services, Healthcare, or Public Sector. 
  • Thorough understanding of the Microsoft FastTrack organization and Success by Design framework, including solution envisioning, implementation planning, deployment readiness, and adoption governance. 
  • Bachelor’s degree required
  • Ability to travel up to 50%. 

 

PREFERRED QUALIFICATIONS 

  • Experience leading Microsoft ERP or CRM modernization workstreams on Dynamics 365 or related platforms. 
  • Familiarity with hybrid delivery methodologies including SAFe, Scrum, and traditional waterfall. 
  • Exposure to Microsoft Fabric, Microsoft Purview, and Power BI in a delivery or advisory context. 
  • Familiarity with Microsoft 365 Copilot, Copilot Studio, or Azure OpenAI Service in client engagements. 
  • Experience supporting business development activities including proposal writing and SOW development. 
  • Working knowledge of Microsoft commercial licensing models (EA, MCA, MPSA, CSP). 
  • Strong analytical and critical-thinking skills. 
  • Passion for developing junior team members and building high-performing teams. 
  • Ability to collaborate effectively across cross-functional teams. 
  • Demonstrated ability to manage multiple priorities in fast-paced client environments. 
  • Collaborative delivery experience using structured partner methodologies from tier-1 software providers such as Microsoft Success by Design, SAP Activate, Oracle Unified Method (OUM), or Salesforce Implementation Frameworks. 

 

Preferred  Certifications

  • PMP – Project Management Professional (PMI) 
  • PMI-ACP – PMI Agile Certified Practitioner 
  • Certified Scrum Master (CSM) or Professional Scrum Master (PSM) 
  • SAFe Agilist (SA) 
  • Prosci Change Management Certification (ADKAR) 

Beneficial – Microsoft Certifications 

  • MB-300: Microsoft Dynamics 365 Finance and Operations Core 
  • PL-200: Microsoft Power Platform Functional Consultant 
  • AZ-900: Microsoft Azure Fundamentals 
  • AI-900: Microsoft Azure AI Fundamentals 
  • PL-900: Microsoft Power Platform Fundamentals 

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $112,100 - $225,500

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Skills Required

  • 8+ years of progressive experience delivering enterprise programs and projects in a management consulting environment
  • Experience delivering Microsoft-based programs or workstreams with budgets of $3 million or more and teams of 8 or more resources
  • Experience with Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Azure integration services, and Microsoft-aligned ISV solutions
  • Understanding of project and program governance, financial tracking, risk management, issue resolution, and stakeholder communication
  • Experience supporting Organizational Change Management activities on enterprise Microsoft implementations
  • Client-facing experience engaging VP- and Director-level stakeholders
  • Experience engaging with Microsoft field teams and co-sell programs
  • Experience delivering Microsoft solutions in Manufacturing, Financial Services, Professional Services, Healthcare, Public Sector, or another industry
  • Understanding of Microsoft FastTrack and Success by Design, including solution envisioning, implementation planning, deployment readiness, and adoption governance
  • Bachelor's degree
  • Ability to travel up to 50%
  • Experience leading Microsoft ERP or CRM modernization workstreams on Dynamics 365 or related platforms
  • Familiarity with SAFe, Scrum, and traditional waterfall delivery methodologies
  • Exposure to Microsoft Fabric, Microsoft Purview, and Power BI in a delivery or advisory context
  • Familiarity with Microsoft 365 Copilot, Copilot Studio, or Azure OpenAI Service in client engagements
  • Experience supporting proposal writing, SOW development, and business development activities
  • Working knowledge of Microsoft commercial licensing models, including EA, MCA, MPSA, and CSP
  • Strong analytical and critical-thinking skills
  • Experience developing junior team members and building high-performing teams
  • Ability to collaborate effectively across cross-functional teams
  • Ability to manage multiple priorities in fast-paced client environments
  • Experience with structured partner methodologies such as Microsoft Success by Design, SAP Activate, Oracle Unified Method, or Salesforce Implementation Frameworks
  • PMP certification
  • PMI-ACP certification
  • Certified Scrum Master or Professional Scrum Master certification
  • SAFe Agilist certification
  • Prosci Change Management or ADKAR certification
  • Microsoft MB-300, PL-200, AZ-900, AI-900, or PL-900 certification

RSM US LLP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RSM US LLP and has not been reviewed or approved by RSM US LLP.

  • Parental & Family Support Parental leave, caregiver leave, and family‑building assistance are standout strengths, including 12 weeks fully paid parental leave, six weeks paid family caregiver leave, up to $50,000 in fertility coverage, and up to $20,000 per child for adoption or surrogacy, plus backup care resources. These benefits create a family‑forward package that stands out within the firm’s total rewards.
  • Leave & Time Off Breadth Time‑off options are broad, with self‑managed PTO for associates and above, at least 14 paid holidays, and firm‑wide wellbeing days alongside hybrid work flexibility. This breadth is consistently presented as a strong component of the overall offering.
  • Healthcare Strength Medical coverage includes multiple plan designs (two HDHPs and a PPO), telehealth access, and a mental‑health platform offering up to eight free 1:1 sessions per year. Health benefits are characterized as solid to strong for the industry.

RSM US LLP Insights

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The Company
HQ: London
19,318 Employees
Year Founded: 1926

What We Do

RSM is the leading provider of audit, tax and consulting services to the middle market. With over 11,000 employees across the U.S. and Canada and a global presence in 120 countries, our purpose is to deliver the power of being understood to our clients, colleagues and communities. As first-choice advisors, we are focused on developing leading professionals and innovative services to meet our clients’ evolving needs in today’s ever-changing business environment. Through a supportive, caring culture, our people are empowered to be their authentic selves and share their unique perspectives. Our culture of diversity and inclusion enhances the insights we provide while transforming innovation, collaboration and business results through fostering an inclusive environment, working hard to engage a talented workforce and reflect our diverse community, and developing relationships that serve others in business and the broader community. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients. Through a supportive, caring culture, our people are empowered to be their authentic selves and share their unique perspectives. Our culture of diversity and inclusion enhances the insights we provide while transforming innovation, collaboration and business results through fostering an inclusive environment, working hard to engage a talented workforce and reflect our diverse community, and developing relationships that serve others in business and the broader community. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients. For more information, visit rsmus.com.

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