Program Management Manager (Hybrid - 3 Days in Office)

Position Overview:

Are you someone who seeks to be impactful, strategic and collaborative? Do you wish to lead the technology modernization that directly contributes to the stability of FRE systems that play key role in Single Family ownership in the country? Do you like to set strong guidance across the programs, and influence programs to achieve the leadership strategic goals? Are you looking for opportunity to work closely with leadership to learn and grow? If so, we may have what you are looking for. Apply to join Single Family Portfolio and Servicing’s (SFPS), Shared Services Technology Program Office!

As a Program Management, Manager, you will manage key integrated SFPS programs that have technical impacts across the SFPS blocks. One of such programs is Application Modernization, a multi-year program that modernizes majority of SFPS applications to move to cloud architecture. Other programs include Alternative Credit Score (ACS), where the business-driven application changes are widespread across the SFPS organization. You will lead a small program office team, with versatile team members performing multiple roles, who rely on collaboration, planning, problem-solving skills and communication to achieve same results as large program offices.

You will be responsible to ensure the programs meet the objectives with strong processes in management of integrated milestones, budget, risks, dependencies, reporting and communications.  Also drive program excellence by establishing metrics, measuring performance against strategic goals, managing priorities, and managing change across departments. This role will also, has additional responsibilities of coaching & mentoring the program office team, CW management, and supporting the SFPS division chief of staff requests.

Our Impact:

SFPS Technology program office is key strategic group in SFPS, that establishes and follows consistent and standard practices to execute the delivery of wide variety of programs including application modernization of Single-Family applications. Our programs contribute to achieving the SFPS goals of both technology and the company mandates. We help synchronize application teams efforts across SFPS to produce value to the business and customers.

Your Role

· Planning and Execution: Develop roadmaps that outlines programs milestones, and dependencies. Manage budgets that aligns with Block budgets. Identify, assess and mitigate risks that could impact the success of the programs. Execute to program per the expected timelines and budget. Prioritize competing activities with minimal impact to the program outcome. Govern the change effectively during the program execution.

· Domain and Systems Understanding: SFPS landscape changes continuously with new programs, teams and technologies. Develop understanding of the domain and involved systems to understand program needs and correlate a program objectives and impacts. Leverage the knowledge, to make informed decisions and manage risks.

· Program Reporting: Understand stakeholders reporting needs and produce them in timely fashion. Convey the reporting value and convince program participants to support the program office to provide necessary inputs.

· Communications: Co-ordinate efforts across the teams, departments and external parties to ensure alignment and smooth execution of the programs. Plan and follow the communication cadence to provide program updates to leadership, stakeholders and third parties. Put a solid dependency view working with partners and monitor progress and address any hindrances.

· Leadership and Development: Lead the programs following principles of inclusion, open communication, team empowerment and quality deliverables. Address and resolve conflicts or issues that arise between teams or with in programs. Escalate issues by following proper chain of command. Develop and maintain high credibility with stakeholders and effectively influence without authority.

· Partner Relationship Management: Build relationship and trust among partners and applications teams via collaborative and broad approach among partners and application owners, to break silos, address obstacles and work towards a common objective. We partner with groups across enterprise including business PMOs, Infrastructure, Risk Management and Finance.

· Manage Directs: Build strong direct reporting team to support various aspect of the Program Management group. Manage the directs performance management processes including coaching and career development.

Qualifications:

• 9+ years of experience in project and program management, with 2+ years of experience in running large programs involving application development and testing.
• 2+ years of experience in hands on experience running programs that involved cross group/teams integrated processes in requirements, data analysis, E2E testing and Release Coordination.
• Proven ability to serve as a communicate, negotiate and collaborate. Excellent writing and other communications skills, and strong networking and relationship building skills.
• Keen attention to detail, sound judgment, tact, diplomacy, and discretion
• Excellent skills in reporting using Excel and PowerPoint.
• Work well under pressure and effectively multi-task in a fast-paced environment
• Proven ability to build and maintain collaborative relationships with colleagues at all levels across the enterprise and influence without authority
• Demonstrated experience in change management and dependency management
• Attract, recruit, retain, and develop top talent. Provides direct supervision to all levels of a development team, responsible for their career development, performance management, coaching and mentoring
• Strong leadership, Relationship/Customer Management, and deep understanding of end-to-end software development and support processes.
• Bachelor’s degree in technology or management

Keys to Success in this Role:

• Inspiring change by understanding multiple business processes and systems

• Building and fostering strong business relationships

• Thinking creatively and offering creative solutions to tough or sophisticated business problems

• Strong facilitation skills with an aptitude for aligning customers that may hold diverging opinions or priorities

• Multi-task/prioritize, be able to effectively lead competing priorities

• Desire to learn continuously and motivated to grow their skills

• Unwavering commitment to deliver to the published plan.

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $121,000 - $181,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.