Program Lead

Resource Innovations is seeking a Program Lead to join our growing team in Indiana. As a Program Lead with Resource Innovations, you will support the delivery of contractual requirements and will assist in overseeing a subcontractor network that provides energy assessments. You will support process improvement initiatives to increase operational efficiency, quality assurance and quality control. The position reports to the Program Manager and will also be responsible for tracking, forecasting and reporting program savings and revenue, and contribute to client status meetings. 

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Key contributor in achieving contract and project goals, aligning staff assignments, aligning team to program initiatives, and providing accurate forecasting both internally and to clients
• Supports the team and its subcontractors in resolving customer escalations and quality assurance/quality control findings with client input and approval
• Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics
• Provides excellent customer service and communication to clients, end-use utility customers, subcontractors, delivery team members, and industry partners
• Ensures compliance with all contract and program requirements
• Efficiently manages multiple projects and provides timely updates
• Maintains quality control of all deliverable products, demonstrating objectivity and clarity while maintaining project schedules
• Establishes and maintains a professional rapport with clients and partners, including identifying and anticipating needs and proposing solutions to address client concerns and establishing a continuous improvement mindset
• Collaboratively develops, presents, and implements recommendations to enhance go-to-market strategies and operational efficiencies
• Other duties as assigned

• A minimum of a Bachelor’s degree in business, energy, engineering, or related field of study required; a Masters degree in a related field preferred

• A minimum of 3 years of relatable, professional experience
• Demonstrated experience managing multiple projects and priorities while balancing schedules and budgets
• Excellent writing, interpersonal, presentation, and analytical skills
• Positive, proactive, action-oriented attitude
• Client service focused
• Ability to collaborate well at all levels within an organization and be a team-player
• Proficiency in Office 365 Suite of applications and the ability to learn and operate company proprietary computer software is required
• Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred skills, education and experience

• An understanding of energy efficiency solutions for commercial and industrial facilities is preferred
• Interest in sustainability and passionate about making a meaningful impact on the environment
• Have a valid U.S. driver’s license and a personal vehicle to visit contractor and customer sites
• Located in or willing to relocate to central or northern Indiana is preferred

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position.  The compensation range for the base salary for this position is $90k-105k.  In addition to base pay, employees are eligible for a discretionary annual bonus.  The stated salary represents the expected compensation for this position.  Final compensation will be determined based on factors such as the candidate's experience, education and location. 

We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. 

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.