Program Lead

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Expert/Leader
Cloud • HR Tech
The Role
Leads an operations team supporting contingent workforce and procurement programs. Manages client, vendor, VMS, HR, talent acquisition, and procurement stakeholder relationships; ensures process and SLA adherence; coaches team members; identifies process improvements and risks; leads procurement and implementation projects; supports contract and commercial negotiations; and ensures deliverables are completed on time, within budget, and to quality standards.
Summary Generated by Built In
Company Description

Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need. 

As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today’s global marketplace.

Job Description

Has supervisory responsibility for Operations team, including ensuring the team is performing and accomplishing the defined objectives and goals, meeting or exceeding established SLAs, and provide direction and coaching where necessary.

  • Client stakeholder relationship management (procurement, HR, Talent Acquisition).
  • Assure account processes and procedures adherence, as well as full adoption of AGS Way best practices.
  • Assess areas of opportunity for process improvement and work with the Program Director to implement change where needed.
  • Lead projects defined by Program Manager to ensure timely completion and effective results.
  • Deep working and demonstrable knowledge of procurement, sourcing or contingent workforce
  • Detailed experience and knowledge of the strategic sourcing process lifecycle
  • Maintain, influence and develop relationships with leadership and Executives
  • Leading procurement projects including negotiation of contracts & commercial terms consistent with maximizing business value
  • Manage customer’s expectations through timely feedback and proactive communication
  • Identify risk situations and coordinate solutions with management
  • Responsible for using independent judgment and making decisions that require a great degree of creative, analytical, and problem solving ability

Qualifications

At least 8 - 12 years of experience in staffing/recruiting, procurement, workforce operations or sourcing would be beneficial

  • Thorough understanding of the Workforce Management process, financial implications, and benefits.
  • Previous contingent recruitment experience essential, preferably with an IT focus.
  • Experience managing high-level customer, VMS and other vendor relationships.
  • Previous experience leading teams (coaching, mentoring, setting goals and providing feedback).
  • Above average organization and customer service skills
  • Ability to handle multiple projects and tasks concurrently
  • Excellent interpersonal skills (written and verbal) required with the ability to interact with all levels of the organization
  • Experience in implementation of processes, policies and methodologies
  • High degree of attention to detail
  • Strong analytical skills including use of Excel
  • Working knowledge of Microsoft Word, PowerPoint, Visio, and related computer skills
  • Knowledge of VMS systems is helpful
  • Proven ability to manage competing deliverables on-time, on-budget, on-quality
  • Be organized to handle multiple tasks with differing deliverables and deadlines
  • Takes direction well
  • Takes initiative and can work independently
  • Quick learner

Additional Information

As a workplace, we focus on relationships – with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

Skills Required

  • At least 8 years of experience in staffing, recruiting, procurement, workforce operations, or sourcing
  • Thorough understanding of workforce management processes, financial implications, and benefits
  • Previous contingent recruitment experience
  • Experience managing customer, VMS, and vendor relationships
  • Experience leading teams through coaching, mentoring, goal setting, and feedback
  • Strong organization and customer service skills
  • Ability to manage multiple projects and tasks concurrently
  • Excellent written and verbal interpersonal skills
  • Experience implementing processes, policies, and methodologies
  • High attention to detail
  • Strong analytical skills, including Microsoft Excel
  • Working knowledge of Microsoft Word, PowerPoint, Visio, and related computer tools
  • Ability to manage competing deliverables on time, on budget, and to quality standards
  • Ability to take initiative and work independently
  • IT-focused contingent recruitment experience
  • Knowledge of VMS systems

Allegis Global Solutions Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Allegis Global Solutions and has not been reviewed or approved by Allegis Global Solutions.

  • Leave & Time Off Breadth — Paid time off is described as generous, with plenty of PTO and supportive leave offerings. Strong work–life balance is commonly associated with these time off policies.
  • Strong & Reliable Incentives — Bonus programs and profit sharing in some roles strengthen total compensation. Operations-focused positions are associated with solid bonus and perks packages.
  • Wellbeing & Lifestyle Benefits — An Employee Assistance Program and work/life resources support wellbeing alongside comprehensive core benefits. Tuition reimbursement adds to the total rewards mix and supports development.

Allegis Global Solutions Insights

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The Company
HQ: Hanover, MD
3,029 Employees
Year Founded: 2001

What We Do

The world of work has changed. As the leading provider of workforce solutions, Allegis Global Solutions (AGS) guides companies through a transformative journey to rethink the way work gets done. We know what it takes to attract the best talent while designing and executing strategies that align workforce capabilities with the agility required to stay ahead of what’s next. With decades of experience, continuous investment in innovation and a robust portfolio of workforce analytics and insights capabilities, we’re equipped to help companies better navigate uncertainty and complexity by empowering their ability to run, evolve and work smarter through creative workforce solutions. We're transforming the way the world gets work done to not only improve business outcomes but to enhance the work experience for all.

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