Program Lead, Talent Management

Company Description

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants, and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants), and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 31 countries today, 27 of which are with the Wolt product and brand.

So, why work at Wolt?

At Wolt, We’re About Getting Things Done.
You’ll probably enjoy it here if you like taking ownership, developing yourself, and being around friendly, humble, and ambitious people.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Job Description

Are you a talent management professional that has a knack for effective program delivery? Are you the type of person that strives for improvement in all that you do? If so, then we’d love to hear from you! 

Role background

Wolt is a Finnish technology company founded in 2014 with a mission to make our cities a better place for our customers, merchants, and courier partners. In the past 10 years, we’ve grown to over 11,000 people across 27 countries.
Having such a diverse range of people in our different teams and countries can be a challenge when it comes to feedback and development. How can we ensure we have the right programs in place so that each person gets the feedback they need to continue to grow?
That’s where you come in. 
While we’ve worked hard with our DoorDash counterparts to build the right foundations for our feedback and rewards cycles, we know there are still many opportunities to improve to reach our goal of a continuous feedback culture.
You’ll be tasked with delivering ‘high value and low effort’ programs: starting with our bi-annual feedback and rewards cycles, and then building out the right level of customization for our teams - for example, someone working in our Wolt Market stores may have different needs to one of our engineers.
While the core focus of the role will be effective program delivery, as a member of our ‘small and mighty’ People Development team, you’ll also support and collaborate on other projects throughout the year.

What you’ll be doing:

• Taking ownership of our current bi-annual feedback and rewards cycles and ensuring they continue to deliver success year after year - efficient program delivery is key here!
• Creating, testing, and launching customized feedback cycle solutions for different teams.
• Working cross-teams to develop and roll out additional programs that offer valuable, ongoing feedback touchpoints or development opportunities for our people.
• Evaluating and reporting on the impact of talent management initiatives on key people metrics, such as performance, retention, and engagement.
• Working with our people partners and senior leaders to better understand our changing talent management needs at Wolt, and staying on top of current and future performance trends to find new opportunities for continuous innovation.

Qualifications

• Extensive experience running people programs from start to finish - from the initial planning to rolling it out, wrapping it up, and reporting.
• Solid background in HR or talent management, especially within performance management programs.
• Ready and motivated to dive in and get things done (looking for that can-do attitude). 
• Strong skills in managing stakeholders, especially guiding senior leaders through changes.
• Comfortable using data to track progress and shape future decisions.
• Focused on creating a great experience for everyone - everything’s built with our people in mind!
• Curious and always looking to grow and improve.
• Experience in tech, scale-ups, or fast-growing companies is a huge plus.

Additional Information

Why you'll love working with us
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
You will fit into a truly diverse team across 27 countries - what matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda.

What you’ll get by joining us

• Opportunity to be part of building something exceptional, in an international environment
• Lots of learning and growth in a globally scaling tech company

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!