This role is limited term, which is expected to work between 3-12 months. In order to be considered for this role, you must be fluent in two or more languages, including one that supports the needs of the program and community.
As a Program Eligibility Specialist (PES), you will determine eligibility for state and federally funded programs and build trusting relationships with families. You'll handle requests and inquiries, maintain documentation, and support CAPSLO’s mission by ensuring the proper administration of Early Head Start, Head Start, and State Child Development programs.
Qualifications:
- Depending on the department assigned, a valid California driver’s license, a current DMV driving record, and proof of insurance may be required to fulfill job-related travel. Reasonable accommodations will be considered in accordance with applicable laws.
Level I:
- Has a High School Diploma.
- Has two years of education and/or experience in a related field (e.g., Child Development, Social Science, Human Development, Liberal Studies).
- Has one year of experience in client casework or eligibility setting.
- Is bilingual/biliterate in English and Spanish.
- An Associate’s Degree is preferred.
Level II:
- Has a combination of related education and/or experience totaling five years in administrative functions, case management, or eligibility determinations.
- Has one year of experience as a Program Eligibility Specialist I or equivalent experience.
- Is bilingual/biliterate in English and Spanish.
- A Bachelor’s Degree is preferred.
As a Program Eligibility Specialist you will:
- Conduct face-to-face and phone interviews to determine eligibility.
- Process verification needs and prepare childcare contracts.
- Maintain accurate files and documentation.
- Communicate changes promptly to staff and families.
- Attend and participate in relevant meetings.
- Perform mathematical computations related to eligibility.
- Enter and manage data in approved software.
- Collect and maintain data for reports and audits.
- Process attendance records and address excessive absences.
- Prepare and manage parent fee billings and reports.
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
To view the full job description click HERE.
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For a comprehensive list of employee perks and benefits, please visit capslo.org/careers.
For questions regarding the application process or open positions, contact the Recruiting Department at 805-544-4355 or email us at [email protected].
EOE/V/ADA/Drug Free Workplace/Asset Infused Organization. As an Equal Opportunity Employer, Community Action Partnership of San Luis Obispo County, Inc. will consider all qualified applicants without attention to race, sex, age religion, disability, national origin, veteran status, socioeconomic class, or any other protected characteristic.
Skills Required
- Fluent and biliterate in English and Spanish
- High school diploma for Level I
- Two years of related education and/or experience for Level I
- One year of client casework or eligibility experience for Level I
- Associate's degree for Level I
- Five years of related education and/or experience in administrative functions, case management, or eligibility determinations for Level II
- One year of experience as a Program Eligibility Specialist I or equivalent for Level II
- Bachelor's degree for Level II
- Valid California driver's license, current DMV driving record, and proof of insurance may be required depending on assignment
What We Do
CAPSLO is a nonprofit community action agency serving more than 26,000 people across Central and Southern California. It addresses poverty and promotes economic self-sufficiency through community-based programs including early education and child care, dependent care, housing and basic needs, health services, education, resource navigation, and family support. Its mission centers on empowering low-income residents through collaboration and practical assistance for lasting stability.
