Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
GREAT opportunity to grow with a rapidly scaling company, Kaseya. We are seeking a highly skilled and experienced Program Director. The successful candidate will play a pivotal role in driving the delivery of complex projects, fostering a culture of continuous improvement, and promoting Agile principles throughout the organization. This role requires exceptional leadership, strategic thinking, and a deep understanding of Agile methodologies.
Key Responsibilities
- Leadership and Management: Provide visionary leadership and direction to Program teams, ensuring alignment with organizational goals and objectives.
- Project Oversight: Oversee the planning, execution, and successful delivery of projects, ensuring they meet scope, time, and budget requirements.
- Continuous Improvement: Foster a culture of continuous improvement by identifying and implementing best practices, process enhancements, and innovative solutions.
- Stakeholder Management: Build and maintain strong relationships with key stakeholders, ensuring clear communication and alignment on project goals and expectations.
- Team Development: Mentor, coach, and develop team members to maximize their potential and career growth within the organization.
- Risk Management: Proactively identify and mitigate risks and issues that may impact project delivery and success.
- Reporting and Metrics: Provide regular status updates, performance metrics, and reports to senior leadership and stakeholders.
Program Management Process Optimization
- Continuously evaluate program management processes, tools, and techniques to enhance team performance and project outcomes.
- Implement best practices and standards to streamline workflows and improve efficiency.
Stakeholder Management
- Build and maintain strong relationships with key stakeholders, including senior management, Product Owners, and other cross-functional teams.
- Communicate project status, progress, and challenges to stakeholders, ensuring transparency and alignment.
- Act as a point of escalation for project-related issues and ensure timely resolution.
Qualifications and Experience
Education and Experience
- A Bachelor's degree in Business, Information Technology, or a related field. A Master's degree or relevant certifications (e.g., PMP, ScrumMaster) is preferred.
- Experience: Minimum of 10-15 years of experience in program management, with at least 10 years in a leadership role focused on large-scale program deliveries.
Skills and Competencies
- Strong understanding of Program Management Principles, and Agile frameworks including Scrum and Kanban.
- Proven ability to lead and manage cross-functional teams in a dynamic environment.
- Excellent communication, negotiation, and stakeholder management skills.
- Exceptional problem-solving and decision-making abilities.
- Experience with project management tools (e.g., Smartsheet, Jira, MS Project).
- Strong analytical and reporting skills.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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