Program Director

It's a great feeling to work for a company that does so much good for others around the world!

Education:    Required – Required: Bachelor's degree in a related field.
Preferred – Master’s degree in social work or a related field.
 

Experience:     Required – 2 years of experience in developing and implementing a program or business including experience in the administration, financial management and supervision of employees.
Preferred – 3 years’ experience in working with children and adolescents in a large organization
 

Licenses/certifications:  As required by specific program grant.
 

Supervises:    Family Support Specialists Supervisor, Resource Navigators and Intake Coordinator
 

Job Summary:     The Program Director is responsible for overseeing the program using sound professional judgment and best practices to supervise staff to ensure quality services are provided, compliance with policies and procedures, and meeting contract deliverables.
 

Essential Functions: 
1.    Leadership and Supervision:
a.    Lead and supervise staff, including providing consultation, evaluation, and training.
b.    Ensure contract compliance and quality service delivery.
c.    Act as a liaison with contract managers.
d.    Monitor and maintain program procedures.
e.    Guide, lead, and mentor staff.
f.    Implement safety protocols.
2.    Program Management:
a.    Meet deadlines and ensure program outcomes are achieved.
b.    Oversee program budgets and financial reports.
c.    Review and approve spending reports.
d.    Collect and submit required documentation.
e.    Conduct file audits and ensure compliance with contract requirements.
3.    Community Engagement:
a.    Participate in community meetings and outreach activities.
b.    Build relationships with community entities.
4.    Staff Development:
a.    Hire, train, and evaluate staff.
b.    Provide coaching, counseling, and development plans.
c.    Ensure staff are trained in program data collection.
5.    Crisis Management:
a.    Respond promptly to crises.
b.    Be on call after hours.
c.    Provide crisis intervention as needed.
 

Measurable Deliverables:
1.    Meet all federal, state, and agency guidelines and standards.
2.    Schedule and participate in meetings and team decisions and operations.
3.    Ensure program outcomes and contract deliverables are met.
4.    Submit timely reports.
5.    Maintain accurate records and documentation.
6.    Responsible for oversight of the budget for the program. This includes reviewing monthly general ledgers, billing spreadsheets, day to day tracking of expenses, and reviewing all financial reports for compliance.
7.    Monitor and approve program spending based on approved budgets.
8.    Review and approve monthly spending reports for direct reports. Collects and submits original receipts, expense reports, sign in sheets, and other required documentations for budget and billing in a timely manner.
9.    Complete ongoing training, weekly consultation, and completion of monthly case file audits, review of case documentation, report writing, and shadowing of case managers.
10.    Participate in community outreach and build relationships.
11.    Train and develop staff.
12.    Demonstrate the ability to:
a.    Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. 
b.    Communicate effectively in writing and verbally in English. 
c.    Work in a fast-paced environment. 
d.    Maintain computer literacy required to meet the responsibilities of the position. 
e.    Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. 
f.    Travel as needed. 
13.    Other job duties as assigned per grant requirements. 

Requirements:
1.    Maintain certificates required for the position including but not limited to First Aid and CPR.
2.    Valid Texas Driver’s license with a clear driving record and reliable transportation.
3.    Pass a pre-employment drug screen and random drug screens. 
4.    Provide proof or work eligibility status upon request.
5.    Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).
 

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII  of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.