Program Director

Posted 14 Days Ago
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01852, Lowell, MA, USA
In-Office
Mid level
Edtech • Professional Services • Social Impact
The Role
Provide leadership and oversight of a Day Program location, ensuring high-quality services, regulatory compliance (DDS), accurate billing, staff hiring and development, and program growth through community relationships.
Summary Generated by Built In

Lead with Purpose. Inspire with WOW! Magic.

At American Training, we don't just provide services, we create life-changing opportunities. As one of Massachusetts' leading nonprofit human service organizations and a nationally recognized Top Workplace, we're looking for a passionate leader to oversee one of our Day Program locations and help create extraordinary experiences for the people we serve and the Colleagues who make it all possible.

What you’ll do:

As a Program Director, you will provide leadership and oversight of a Day Program location, ensuring exceptional services while fostering our signature WOW! Magic culture.

You'll:

  • Lead the daily operations of Day Habilitation, Community-Based Day Supports (CBDS), Employment Services, and ABI Supports.
  • Ensure high-quality documentation, individualized goal implementation, regulatory compliance, and accurate billing.
  • Build, mentor, and develop an engaged, high-performing team through hiring, coaching, recognition, and performance management.
  • Champion American Training's unique WOW! Magic culture, creating an environment where Guests and Colleagues thrive.
  • Maintain compliance with DDS regulations, including staffing, safety, incident management, and program quality.
  • Grow the program by building strong relationships with local agencies and referral sources.
Qualifications

What We're Looking For

  • Bachelor's degree preferred.
  • Minimum of 3 years of leadership experience overseeing a Day Program.
  • Strong leadership, communication, and organizational skills.

Why American Training?

When you join American Training, you're joining more than a workplace—you become part of a family committed to making Every Life Matter.

We offer:

  • A competitive benefit package, including medical and dental insurance, life and disability, vision, generous earned time off, paid holidays and vacation, a FUN work environment, paid training and much more!
  • A nationally recognized Top Workplace with an award-winning culture.
  • Our unique WOW! Magic culture that celebrates creativity, recognition, teamwork, and FUN.

If you're ready to lead with compassion, inspire your team, and bring WOW! Magic to work every day, we'd love to hear from you!

Skills Required

  • Minimum of 3 years of leadership experience overseeing a Day Program.
  • Strong leadership, communication, and organizational skills.
  • Bachelor's degree.
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The Company
HQ: Andover, MA
452 Employees
Year Founded: 1979

What We Do

American Training, Inc. provides workforce development, day habilitation, work and residential programs, and support services such as transportation, counseling, and advocacy for adults with disabilities and youth, aiming to make lives more meaningful.

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