Program Director- Social Services

Posted 16 Days Ago
Be an Early Applicant
Dedham, MA, USA
In-Office
65K-75K Annually
Senior level
Healthtech • Professional Services • Social Impact
The Role
Lead and manage a trauma-informed residential social services program for children 0–12. Oversee operations, staff supervision, regulatory compliance (DCF/DEEC), treatment and crisis planning, community partnerships, scheduling, documentation (EMR/MAP), and on-call/crisis response.
Summary Generated by Built In
Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a Program Director to join our Social Services residential program designed to provide immediate and short-term placement for children ages 0 to 12 that need specialized support and services as they heal from traumatic events that have shaped their young lives.  The ideal candidate will facilitate a positive healing environment that is trauma informed while promoting child development, growth and skill building. 

Responsibilities:
  • Oversee daily operations and ensure program compliance with DCF, DEEC, contract, and agency policies.
  • Supervise and support staff, including training, evaluations, and professional development.
  • Assist youth in developing and implementing treatment and crisis plans.
  • Facilitate access to community resources and maintain strong partnerships with service providers.
  • Create a structured and supportive environment through scheduled visits and active engagement.
  • Develop and maintain youth schedules that include educational/vocational goals, recreation, and life skills.
  • Participate in the on-call rotation and crisis response as needed.
  • Ensure documentation and compliance with agency standards, including EMR and MAP protocols.
  • Promote a trauma-informed, youth-guided, and culturally responsive approach.
Qualifications:
  • Master’s degree in a related field and at least 5 years of supervisory experience working with youth or similar populations preferred. 
  • Bachelor’s degree in a related field with at least 2 years of relevant experience.
  • Must be 21 years or older with a valid driver’s license 
Schedule: Monday- Friday, 9am-5pm 

Annual Salary
$65,000$75,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

Skills Required

  • Bachelor's degree in a related field with at least 2 years of relevant experience.
  • Master's degree in a related field with at least 5 years of supervisory experience working with youth or similar populations.
  • Must be 21 years or older.
  • Valid driver's license.
  • Experience with documentation and compliance including EMR and MAP protocols.
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The Company
2,500 Employees

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