Program Director, Global Reinsurance

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Program Director, Global Reinsurance

The Hartford’s Global Reinsurance (NavRe) organization is looking to transform our treaty underwriting and operations activities both now and into the future. The primary objective is to enhance our customer experience and speed to market while providing flexibility and scalability.

Reporting to the NavRe Head of Operations and Actuarial, the Program Director will be responsible for providing program management support for the various initiatives related to transformation, from planning and mobilization through implementation. The Program Director will work closely with the NavRe senior leadership team and key internal and external stakeholders including underwriters, reinsurance brokers, IT, reinsurance operations, finance, and actuarial.  The ideal candidate will have prior experience successfully managing large-scale projects at the Hartford.

The Program Director, NavRe, will have a Hybrid work arrangement, with the expectation of working in an office (Stamford, CT – Chicago, IL or Coral Gables, FL) 3 days a week (Tuesday through Thursday).

Responsibilities

• Develop and establish processes and controls for scope, budget, risk and issues, ensuring all aspects of the program are delivered according to the overall business objectives

• Manage expectations and ensure all program expectations are adhered to and there is a balance and integration of all delivery components: strategy, process, people, technology,  data and change management.

• Monitor, measure and report status on program workstreams, milestones

• Organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans

• Implement routines to enable alignment to program goals, vision and desired outcomes

• Communicate appropriately with key stakeholders to facilitate execution against the short- and long-term objectives necessary to achieve strategic goals

• Share program information with senior management at appropriate level of detail and timeliness for the intended audience

• Work closely with the key stakeholders to ensure rollouts are aligned to overall program roadmap, vision and business value

• Seek opportunities to add value by introducing program management in various applications across the team

Specific Projects

• Coordinate implementation and migration to a new treaty administration system

• Partner with IT, Accounting, and Claims departments on ACORD e-messaging enablement

• Implement Intelligent document processing for a UW use case

Qualifications:

• A minimum of seven years of experience in Program and/or Project management with excellent organizational skills. At least two years of experience leading enterprise-wide projects with a change management component in a complex corporate environment required. Insurance and/or Financial Services experience preferred; Reinsurance experience desirable

• Demonstrated effective relationship and influencing skills in a matrixed environment; ability to remain calm under pressure

• Six Sigma/PMI and demonstrated application of a high level of project management expertise required

• Formal change management training and demonstrated application of a high level of change management expertise a plus

• Strategic thinker; demonstrated thought leadership; creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view

• Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level

• Proficient with Microsoft Office Suite; excellent PowerPoint skills

• Self-motivated; able to work autonomously; excellent teamwork skills; strong focus on execution and delivery; track record of success in fast-paced environment

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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