Program Delivery Manager, Banking Partnerships

The Role
The Program Delivery Team forms part of Cash Apps Strategy and Operations function, this function builds and operates the essential machines that help Cash App to execute its strategy. As a Program Delivery Manager in the Banking Partnerships space you'll partner with senior leadership to lead one of our most complex and important, cross-functional initiatives.
We're looking for leaders with world-class execution capability. Important to your success in this role will be your navigate new environments, build relationships, develop execution methodology from the ground up, solve problems at the highest levels, collaborate across all levels of the organization and navigate our teams through major change
You Will

• Lead the execution of one of Cash Apps Strategic priorities, a highly complex implementation effort
• Define goals and success measures in partnership with SMEs and senior stakeholders
• Lead, plan, execute, control, and report across multiple internal terms and external teams
• Lead the execution approach, defining and aligning the business to phases and milestones
• Partner directly, and where necessary lead, strategic banking partners to deliver in tandem
• Impact at the highest levels across the Block through executional leadership
• Build deep relationships, across teams and different levels of the organization
• Execute via parties across multiple disciplines including design, product, analytics, engineering, customer operations, counsel/compliance and finance
• Go deep and troubleshoot in the weeds, while also being able to operate strategically
• Maintain detailed plans to track the program and synthesize them to advise executive leadership
• Establish and lead executive governance processes
• Establish execution capabilities and lead teams
• Capacity plan across the program to ensure resources are prioritized and available
• Design and deliver the communications & change management strategy
• Lead and mentor product, engineering program teams across the organization

You Have

• You have at least 12 years of program management, consulting, or equivalent experience in Fintech/Financial Services organizations, with experience managing complex projects.
• Payments Expertise: You have specific experience in the cards or payments ecosystem (issuing experience highly preferred).
• Vendor and Partner Management: Experience managing relationships with partners and vendors is required.
• Customer and Partner Engagement: You have experience working directly with customers and partners.
• Leadership in Complex Programs: Experience with leading high-profile, complex programs in a dynamic environment is essential.
• Emotional Intelligence (EQ): Your ability to manage stakeholders at all levels is crucial and just as important as your project management skills.
• Product Delivery Knowledge: A deep understanding of product delivery, including Agile methodologies, with examples of direct product partnerships, is necessary.
• Commercial Acumen: You must possess strong commercial insight.
• Executive Interaction: Experience working with and presenting to Executives is required.
• Resilience and Prioritization: Strong resilience and the ability to manage multiple competing priorities are essential.
• Customer Commitment: A deep commitment to delivering positive outcomes for customers and a passion for shaping the future of Cash App is a must.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$198,000 - $297,000 USD
Zone B:
$198,000 - $297,000 USD
Zone C:
$198,000 - $297,000 USD
Zone D:
$198,000 - $297,000 USD
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.