Be the Reason Someone Has a Better Day
ATTAIN Inc.
PROGRAM COORDINATOR
1221 Palmetto Rd, Eustis, FL 32726
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Job DescriptionThe Program Coordinator is responsible for the overall management and daily operation of assigned residential programs serving individuals with intellectual and developmental disabilities. This position provides leadership, supervision, and support to residential staff while ensuring high-quality services, regulatory compliance, and person-centered care. The Program Coordinator works collaboratively with individuals served, families, guardians, support coordinators, healthcare providers, and interdisciplinary team members to promote independence, dignity, community inclusion, health, safety, and quality of life.
The Program Coordinator is responsible for ensuring that residential services are delivered in accordance with agency policies, state and federal regulations, licensing requirements, and best practices in developmental disability services.
RESPONSIBILITIES OF THE JOB AND ESSENTIAL ELEMENTSDirect DutiesProgram Operations- Oversees the daily operation and management of assigned residential programs.
- Ensures adequate staffing levels are maintained to meet resident needs and regulatory requirements.
- Maintains a safe, healthy, and supportive home environment.
- Ensures individuals served are treated with dignity, respect, and free from abuse, neglect, exploitation, and mistreatment.
- Promotes a family-home atmosphere that encourages growth, independence, and positive relationships.
- Ensures all services are delivered in accordance with agency policies, procedures, and regulatory requirements.
- Participates in the development and implementation of agency policies and procedures.
- Attends meetings and activities required to support quality program operations.
- Supervises Assistant Program Coordinators, Lead Staff, and Direct Support Professionals.
- Provides ongoing coaching, mentoring, supervision, and performance feedback.
- Conducts staff training, orientation, and professional development activities.
- Coordinates and monitors staff schedules to ensure appropriate coverage.
- Arranges staffing coverage for vacancies, call-offs, and emergency situations.
- Monitors staff compliance with attendance and timekeeping requirements.
- Reviews incident reports, shift reports, and documentation for accuracy and follow-up.
- Conducts regular staff meetings and promotes effective communication among team members.
- Implements progressive discipline and performance improvement activities in collaboration with Residential Leadership.
- Promotes a positive, professional, and team-oriented work environment.
- Ensures person-centered services that foster dignity, choice, self-determination, and independence.
- Monitors implementation of Support Plans, Implementation Plans, and Behavior Support Plans.
- Ensures compliance with the Bill of Rights for Individuals with Developmental Disabilities.
- Coordinates medical, dental, therapeutic, and behavioral health appointments.
- Assists with assessment activities, support planning, and goal development.
- Participates in Support Plan, Implementation Plan (IP), annual review, and monthly review meetings.
- Supports implementation of behavioral and skill acquisition programs.
- Monitors progress toward individual outcomes and goals.
- Coordinates supports between residential programs, schools, day programs, employers, and community providers.
- Maintains communication with families, guardians, support coordinators, and external stakeholders.
- Ensures transportation services are available and provided safely.
- Monitors medication administration and Medication Administration Records (MARs).
- Oversees resident health, wellness, and safety and communicates healthcare concerns to nursing staff and healthcare providers.
- Maintains required residential, program, financial, and individual records.
- Audits documentation to ensure compliance with agency, state, and federal requirements.
- Assists with internal audits, licensing reviews, and quality assurance activities.
- Maintains documentation related to consumer funds and expenditures.
- Ensures accurate completion and maintenance of records relating to services, incidents, healthcare, finances, and regulatory requirements.
- Assists in monitoring program budgets and financial expenditures.
- Maintains compliance with Department of Children and Families (DCF), Agency for Persons with Disabilities (APD), and other licensing requirements.
- Ensures compliance with health, safety, fire, and environmental standards.
- Serves as liaison between individuals served, family members, guardians, support coordinators, healthcare providers, employers, day programs, educators, and community agencies.
- Promotes community integration and natural supports.
- Participates in public relations and community engagement efforts.
- Assists with budget development and budget management.
- Maintains inventory and oversees purchasing of household supplies and groceries.
- Ensures smooth operation of the residence through ongoing availability and leadership.
- Provides on-call support, emergency response, and crisis management as required.
- Supports implementation of continuous quality improvement initiatives.
- Performs other duties as assigned by management.
Why Join Attain?
- Competitive Pay & Benefits
- DailyPay, access earned wages before payday
- Medical, Dental & Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off
- Employee Assistance & Wellness Programs
- Employee Referral Bonuses
- Company-Paid Training
- Career Development & Advancement Opportunities
Apply Today
Some jobs pay the bills. This job changes lives.
If you’re looking for meaningful work where your compassion and dedication make a difference every day, apply today.
Join Attain and be the reason someone has a better day.
About Our Organization
Attain is part of the Inperium family of companies.
Employment for this position is administered through Apis Services, Inc.
Equal Opportunity Employer
Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.
All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.
This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.
What We Do
South Jersey Behavioral Health Resources, Inc. has been providing behavioral health services to adults, children and families for over 25 years. The services provided include, Residential, Outpatient (OP), Intensive Outpatient (IOTSS), Adult Partial Care (APC), and Homeless Services.
