Meals on Wheels People is an organization founded in and by the community! Over the past 50 years, our non-profit has helped thousands of older adults in the Portland Metro area keep their independence through weekly meal delivery and social connections. Our culture reflects our five values: integrity, commitment, respect, inclusion, creativity, and TEAMWORK. With over 20 meal delivery centers throughout Multnomah, Washington, and Clark counties, our staff and thousands of volunteers ensure that no adult over 60 goes hungry or experiences social isolation.
Make a meaningful impact while working in a supportive and collaborative environment that values your well-being. Enjoy the benefits of a four-day workweek, ample quality time off, and a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k)-retirement plan, pet insurance, a wellness program, professional development opportunities, an Employee Assistance Program, and mileage reimbursement.
We are seeking a Program Coordinator who is responsible for coordination of the Meals 4 Kids program which includes client intake, needs assessment and connection for eligible families; preparation, packaging and delivery of meals, training and scheduling of volunteers; maintenance of accurate records for clients and volunteers. This position requires Spanish language fluency, both orally and written.
Principal Duties and Responsibilities (Essential Functions)
- Conduct eligibility assessments with referred families within service area to assess eligibility for meals; to introduce the program, and to assess the need for other services. Conduct re-assessments as assigned.
- Coordinate the on-time delivery of meals to participants following all standards developed by Meals on Wheels People.
- Perform Meals on Wheels delivery duties for routes lacking volunteer coverage in assigned service area.
- Ensure the proper preparation and on-time delivery of meals to program participants by following all standards.
- Follow up with participant if driver is unable to deliver the meal. Redeliver meals as necessary.
- Assist with meal packaging following Meals on Wheels People standards.
- Assist with scheduling and supervision of volunteers.
- Follow all guidelines to create and maintain a safe work environment.
- Maintain compliance with all governmental regulations and contracts.
- Maintain effective communication with staff, participants, partners and volunteers.
- Cross-train for related positions and program development.
- Participate in in-service training and attend required meetings.
- Other duties as assigned.
Education & Knowledge
- High School diploma or equivalent.
- Knowledge of food service procedures and current Oregon Food Handler’s Card.
- ServSafe Certification or ability to obtain one through Meals on Wheels People certification program.
- Knowledge of hunger relief services and resources preferred
Skills, Abilities & Experience
- Bilingual English/Spanish verbal and written communication skills required.
- Ability to work with and manage volunteers.
- Strong organizational, record keeping, time management and multi-tasking skills including the ability to set priorities and be flexible to last-minute changes.
- Ability to work in a team environment and effectively communicate with diverse populations including minority, low income and persons with disabilities.
- Ability to quickly learn new computer programs; experience with client data management systems preferred.
- Ability to repetitively move 35lbs; routinely moves cooler and cooler bags from one location to another and from various heights in preparation of and for the completion of meal delivery; ability to ascend stairs and move around on city sidewalks.
- Vehicle, valid driver license and insurance required to perform job duties
Any satisfactory combination of experience, training and/or education which ensures the ability to perform the work may substitute for the above qualifications.
Working Conditions/Physical Demands
Fast paced, with significant people interaction. Travel throughout Portland Metro area required to perform job duties. Ability to climb stairs and move about on city streets. Frequent reaching, bending, stooping and lifting up to 20lbs. May be required to lift up to 50lb. Dexterity of hands and fingers to operate a computer keyboard, mouse, 10 key and phone. Must pass drug and alcohol test and criminal background
All applications must be fully completed (including references) in order to be considered.
Skills Required
- High school diploma or equivalent
- Knowledge of food service procedures
- Current Oregon Food Handler's Card
- ServSafe Certification or ability to obtain certification
- Bilingual English and Spanish verbal and written communication skills
- Ability to work with and manage volunteers
- Strong organizational, record keeping, time management, multitasking, prioritization, and flexibility skills
- Ability to communicate effectively with diverse populations
- Ability to learn new computer programs
- Ability to repeatedly move 35 pounds and lift up to 50 pounds
- Ability to climb stairs and move around city sidewalks
- Vehicle, valid driver's license, and insurance
- Ability to pass a drug and alcohol test and criminal background check
- Knowledge of hunger relief services and resources
- Experience with client data management systems
What We Do
Meals on Wheels People is a non-profit organization that enriches the lives of older adults in the Portland Metro area. They help seniors maintain their independence by providing nutritious food, human connections, and social support. Through weekly meal delivery and neighborhood dining centers, they work to ensure that no adult over 60 goes hungry or experiences social isolation.
