Program Coordinator

Looking for a Career Where You Can Truly Make a Difference?

Join Community Options as a Program Coordinator – Residential Services

Are you passionate about helping others live their best lives? Community Options is currently seeking a Program Coordinator within our Residential Services department. In this vital role, you'll work directly with individuals to coordinate a wide range of support services, including housing, finances, family relationships, education, employment, health care, recreation, and more.

As a Program Coordinator, you'll also be responsible for developing, implementing, and reviewing each individual's Overall Service Plan (OSP)—a personalized roadmap designed to promote independence and meaningful community involvement.

Key Responsibilities:

• Support individuals in identifying and reaching their personal life goals.
• Ensure all services meet the highest standards set by the Council on Quality and Leadership (CQL) and the ND Developmental Disabilities Division.
• Coordinate and oversee individualized services with a person-centered approach.

About Community Options:

Community Options is a statewide organization with ten offices across North Dakota. We offer support to those with developmental disabilities. Tailoring plans to meet their needs, wants, and interests so that they can live the lives they want as independently as possible.

At Community Options, we believe every person has the potential to grow, thrive, and live a life of purpose—and we’re here to help make that possible.

Why Community Options? 

• Health, Vision, and Dental insurance 
• Paid leave time
• Paid Holidays 
• 401k
• Life insurance
• Rewarding work impacting the lives of those you serve!
• Some benefits may vary depending on position and employment status

The salary for this position is $23.46 - $28.56 an hour depending on experience (DOE)

Minimum Qualifications:

• Bachelor’s degree required, in Human Service, Developmental Disabilities, Social Work, Psychology, Behavioral Sciences, or related field preferred AND one (1) year experience in developmental disabilities (DD) or related field required. For any bachelor’s degree not in the above related fields, incumbent must have DD certification completed upon hire.
• CPR/First Aid certified, or individual must successfully complete and become certified within initial 30 days of employment.
• A valid driver’s license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state will be required based on assigned job duties.
• Successfully pass a criminal background check, drug screening, and obtain ND Department of Human Service (DHS) pre-employment approval.
• Required to successfully complete required training and/or certification within specified time frame, includes DD certification; time requirements will vary based on assigned training or certification programs.

Essential Skills and Experience:

• Understanding of human services and developmental disabilities.
• Proficient computer skills including experience with Microsoft Office, Word, Excel, and PowerPoint, including basic accounting skills.
• Ability to communicate effectively in writing and orally.
• Demonstrated ability to lead people and get results through others; demonstrated team-building skills.
• Ability to plan over a one- to two-year time span.
• Demonstrates ability to manage resources and multiple projects while meeting regulatory and program requirements Ability to analyze problems; develop solutions at a functional and strategic level.
• Strong customer service orientation.
• Commitment to company mission and values.

Other Skills and Experience:

• Ability to work independently and as part of a team.
• Effective time management skills and ability to prioritize duties.
• Always maintain professional manner with customers and staff.
• Knowledge of community resources.
• Always maintain a professional manner with customers and in the community when representing the company.
• Make ethical and professional decisions.

Reporting to this position:  None

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation(s) may be made to enable qualified individuals with disabilities to perform the essential functions.

• Physical Demands: While performing the duties of this job, employees are required to have the ability to climb (stairs), balance, stoop, kneel, crouch, reach (above shoulder), bend, twist, sit, stand, walk, push, pull, lift, grasp, fine motor manipulation, talk, hear, and complete repetitive motions; swimming may be required in direct care roles. Must occasionally lift and/or move objects weighing up to 50 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may be subject to working with customers that exhibit behaviors that would require the employee to use possible physical de-escalation techniques.
• Work Environment: Employees work in indoor and/or outdoor environments, i.e., office, home, or community setting. Employees are required to operate a motor vehicle and travel as deemed necessary. Assigned work shifts and locations will vary depending on the customers’ and/ or agency needs.

NOTE: The duties listed are not intended to be all-inclusive. Responsibilities assigned to any individual employee are at the discretion of the appointing authority.

Community Options exists to help people live individually and be active in their community.

Equal Employment Opportunity

Community Options does not discriminate based on race, color, national origin, sex, genetics, religion, age, or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.