Location: Winona or Lewiston
Shift/Hours: Day Hours
Position Status: Full-Time
The Company:
RiverSide Integrated Solutions, Inc. is an advanced Contract Manufacturer providing robust comprehensive solutions in Circuit Board Assembly, Electromechanical & Mechanical Assembly, Kitting, Supply Chain Management, Fulfillment, Distribution, and Reverse Logistics. With a culture of customer focused solutions and continuous improvement, RiverSide Integrated Solutions, Inc. is uniquely positioned to respond to any customer need. As a co-worker, you will be offered a variety of competitive benefits including medical, dental, disability, life, 401K and more. Come join our team to be a part of a great organization!
The Team:
Our Customer Teams function as the main contact point for representatives of our customers. We are the internal voice of the customer; we are order managers; we are new-product integrators; we are problem solvers. It is our responsibility to cultivate and grow relationships based upon knowledge and service.
The Role:
The Program Coordinator is a critical information manager and communication specialist. You will work in both our internal business system and customer systems to ensure that day to day requirements are prepared for internal and external stakeholders and documentation on long term projects meets internal and customer needs.
You will spend your time:
- The Program Coordinator will serve as a coach and mentor for Program Assistants and Customer Service Specialists.
- Under the guidance of Program Managers, the Program Coordinator will
- Assist in directing RiverSide Customer Team activity
- Manage Part Change Notifications (PCN)
- Maintain Bill of Materials (BOM) and Qualified Manufacture (QM) updates
- Manage zero demand inventory
- Launch internal Manufacturing Change Orders (MCO)
- Conduct contract review on new Purchase Orders (PO) and existing Sales Orders (SO)
- Assist in quoting, price part variance (PPV) and costing discussions
- Other projects and duties as assigned
- The Program Coordinator may,
- Under the direction of a Program Manager be the primary point of contact and lead for RiverSide Customer Team activities for a subset of a larger customer relationship
- Working independently, be the primary point of contact and lead for RiverSide Customer Team activities for a customer relationship for programs limited in scope and complexity
We are excited about you if you have:
- 2-year degree required; 4-year degree preferred
- Manufacturing experience
- Electronics background desirable
- Excellent verbal and written communication skills
- Customer service experience preferred
- Good knowledge of Microsoft Suite (Excel, Word, Access)
- Previous experience working with Materials Resource Planning (MRP) systems
Travel:
- This position will travel between the RiverSide Lewiston and Winona facilities.
- Infrequent travel for trainings and/or business needs may be required.
Physical Requirements:
- Frequent bending, twisting, reaching, kneeling
- Ability to walk, stand, and sit
- Lifting up to 10 pounds
Work Environment:
- Office setting
Skills Required
- Two-year degree
- Four-year degree
- Manufacturing experience
- Electronics background
- Excellent verbal and written communication skills
- Customer service experience
- Knowledge of Microsoft Excel, Word, and Access
- Previous experience working with Materials Resource Planning systems
- Ability to travel between the RiverSide Lewiston and Winona facilities
- Ability to make infrequent travel for training or business needs
- Ability to frequently bend, twist, reach, and kneel
- Ability to walk, stand, and sit
- Ability to lift up to 10 pounds
What We Do
RiverSide Integrated Solutions, Inc. is an advanced Contract Manufacturer providing robust comprehensive solutions in Circuit Board Assembly, Electromechanical & Mechanical Assembly, Kitting, Supply Chain Management, Fulfillment, Distribution, and Reverse Logistics.
