Program Coordinator

We are looking for an experienced and motivated Program Coordinator – Business to join our growing team at Abilis!   

About Us: Abilis’ mission is to empower individuals with developmental disabilities and their families through comprehensive services, support, and advocacy. We are dedicated to helping people build able, independent lives while honoring dignity and individual strengths. Our work strengthens families and fosters inclusive, supportive communities. 

Job Summary: The Program Coordinator plays a key support role in the day-to-day operations of Abilis’ Glenville-based businesses, including Property Maintenance, Cleaning Crew, Riverside Commons, Environmental Enrichment, and Abils Cafe. This position assists the Director of Business Operations in ensuring smooth, mission-driven operations by coordinating schedules and transportation, supporting program staff, and managing supplies. The ideal candidate is detail-oriented, flexible, and passionate about creating and sustaining inclusive employment opportunities for individuals with disabilities. 

Responsibilities:  

• Communicate effectively and respectfully with program participants. 

• Respond appropriately to emergencies and summon emergency personnel when needed. 

• Maintain valid CPR and medication administration certifications; perform CPR and Heimlich maneuver when necessary. 

• Safely supervise individuals and assist with adaptive equipment; lift up to 40 lbs. 

• Assist with daily program operations, including scheduling and staff coordination. 

• Coordinate transportation schedules and provide coverage during staff absences. 

• Support individuals with disabilities by providing resources, guidance, and on-the-job assistance. 

• Track time, attendance, and maintain accurate payroll and program records. 

• Facilitate communication between programs, team leads, and staff. 

• Participate in team meetings, trainings, and planning sessions. 

• High School Diploma, GED, or equivalent experience in business operations, retail, hospitality, or non-profit program coordination. 

• Minimum of 2+ years’ experience in administrative, operational, or support roles. 

• Familiarity with Microsoft Office, Google Workspace, and basic point-of-sale. 

• Strong organizational and multitasking skills; ability to manage multiple priorities across programs. 

• Empathy, patience, and strong interpersonal skills—particularly in working with individuals with disabilities. 

• Valid driver’s license. 

Benefits:  

Full time employees will receive: Health, dental, and vision insurance, paid time off, free life insurance, 401k profit share, tuition assistance program, awards and recognition including team of the season, on the spot awards, and anniversary gifts. As a 501(c)(3) nonprofit employer, this role qualifies for the federal Public Service Loan Forgiveness (PSLF) program. Eligible employees may receive student loan forgiveness after meeting program requirements, including qualifying payments and employment.