Program Coordinator - Evansville

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Evansville, IN, USA
In-Office
Mid level
Kids + Family • Social Impact
The Role
Oversee daily disability-service program operations, supervise and mentor staff, coordinate caseloads, support hiring and training, monitor participant outcomes and budgets, maintain records, develop curricula, facilitate inclusion and group activities, ensure compliance with policies and individual plans, communicate with families and agencies, and provide direct participant assistance when needed.
Summary Generated by Built In

Description


Oversee  day-to-day operation of services in assigned areas. Act as a mentor and  support to the positions supervised. Provide training, development, and  support to all staff to ensure quality of services and successful  outcomes for people served through programs. Be responsible for  effective utilization of consumer budgets and staff caseload  assignments. Maintain records of services provided. Uphold and promote  agency's mission statement.

Supervisory Responsibilities:

Staff Management

  1. Supervise,  mentor, support, assign caseloads, and assess staff performance of  direct subordinates, including Community Consultants, Director Support  Professionals, Group Facilitators and Team Leads.
  2. Assist with the hiring and training of staff in conjunction with the Field Training Coordinator and Intake Coordinator.
  3. Conduct 90-day performance evaluation on all new employees.
  4. Conduct annual performance review of all staff supervised.
  5. Coordinate and lead meetings and other staff activities.
  6. Assist staff with providing services and staffing/coverage needs as necessary.

Duties/Responsibilities:

Program Coordination

  1. Coordinate staff assignments and provide individual participant training along with Field Training Coordinator.
  2. Ensure quality of programs and services by completing an assessment for all potential new clients.
  3. Ensure  outcomes for people with disabilities based upon their desires,  interests, and personal plans for the future as outlined in the PCISP.
  4. Develop program curriculum for both individuals and groups in accordance with POSP goals.
  5. Work in conjunction with the Director and Service Coordinator to ensure agency success.

Facilitation

  1. Ensure that efforts are undertaken to implement each participant's choices.
  2. Provide  opportunities for inclusion through training, advocacy, social  interactions, invitations to participate, behavioral supports, and  planned activities.
  3. Represent Sycamore Services, Inc. at individual served Annual, Quarterly and as needed meetings.

Direct Service

  1. Lead group activities and discussions.
  2. Maintain a clean, safe working environment. Participate in the safety committee.
  3. Assist individuals in emergency drills in accordance with emergency procedures.
  4. Aid in personal assistance for participants.

Data Management

  1. Coordinate all reporting and documentation relating to the program as requested.
  2. Ensure program consistency with policies, procedures, and regulations.
  3. Monitor consumer funding utilization through the use of reports provided by DCR Administrative Assistant.
  4. Assist Service Coordinator with completing Quarterly Reports.
  5. Monitor Goals and Objectives to enhance an individual’s independence and assure meaningfulness.
  6. Assist with maintaining case records and auditing for accuracy.

Assurance

  1. Oversee implementation and monitor PCISPs for program participants.
  2. Maintain open communication with families, care providers, agency staff and state agencies.
  3. Maintain confidentiality concerning all persons served by Sycamore Services.
  4. Assess the satisfaction of participants, families and other providers.

Sycamore Services Team

  1. Promote and uphold the agency mission statement.
  2. Promote sense of team through mutual respect and assisting co-workers as needed.
  3. Other duties as assigned.

Requirements


  1. Demonstrated ability to teach and supervise others.
  2. Knowledgeable  in the development of Individual Service Plans. Must demonstrate sound  understanding of Community Integration, and the ability to work  effectively within human service systems.
  3. Excellent verbal and written communication skills.
  4. Work non-standard/flexible schedule.
  5. Valid driver's license and dependable transportation.

Education and Experience:

  1. High School Diploma or GED required.
  2. Minimum of 3 years' experience working with persons with disabilities is required.
  3. Minimum of one year of supervisory experience

Physical Requirements:

  1. Ability to lift a minimum of 35 pounds; upper body leverage strength required.

Skills Required

  • Demonstrated ability to teach and supervise others
  • Knowledge of Individual Service Plan development
  • Understanding of community integration and human service systems
  • Excellent verbal and written communication skills
  • Ability to work a non-standard or flexible schedule
  • Valid driver's license and dependable transportation
  • High school diploma or GED
  • At least 3 years of experience working with persons with disabilities
  • At least 1 year of supervisory experience
  • Ability to lift at least 35 pounds and provide upper-body leverage strength

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The Company
610 Employees
Year Founded: 1961

What We Do

Sycamore Services, Inc. makes a difference in the lives of individuals with disabilities and others experiencing daily challenges by providing individualized training and services to increase independence and enhance quality of life. As a recognized leader in Indiana, they offer comprehensive support including respite care, workforce training, residential services, and recreational therapy, empowering individuals to achieve meaningful employment and lead productive, contributing lives in their communities.

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