Program Coordinator - ERC/CIC

Title: Program Coordinator

Division: Juvenile Justice Services (Post-ERC/CIC)

Reports to: Director of Community Based Programming

Employment Status: Full Time

FLSA Classification: Non-Exempt

Date: 8/18/2026

SUMMARY:

The Media and Arts Program Coordinator develops, coordinates, and facilitates innovative media arts programming for justice-involved youth ages 13-18 participating in the Post Dispositional Evening Reporting Center (Psot-ERC) and the Community Intervention Center (CIC). Through hands-on instruction in podcasting, music production, photography, videography, digital storytelling, graphic design, and multimedia production, the coordinator engages youth in creative learning experiences that build confidence, strengthen workforce and life skills, promote positive decision-making, and expose participants to career pathways in media and the arts.

The coordinator oversees the operation of the program's recording studio, computer lab, cameras, and media production equipment while creating a safe, supportive, and trauma-informed environment that encourages self-expression and positive youth development. Working closely with Post-ERC and CIC staff, community partners, and volunteers, the Coordinator integrates creative programming into broader service goals, helping youth develop prosocial skills, amplify their voices, and achieve educational, personal, and career readiness outcomes.

MINIMUM QUALIFICATIONS:

· Minimum of High School Diploma with a minimum of 4 years working with dependent/delinquent youth required; bachelor’s degree preferred.

· Minimum of 3 years prior experience in a mental health or social services setting is advantageous.

· Proficient in Microsoft Office (Word, Excel) at an intermediate to advanced level; skilled in generating data reports and maintaining accurate records.

· Strong organizational and time management abilities; excellent verbal and written communication skills; capable of managing multiple priorities in a dynamic, fast-paced environment.

· Demonstrated empathy and concern for program participants; must be a flexible, proactive team player capable of navigating diverse site environments.

ESSENTIAL POSITION REQUIREMENTS:

· Must demonstrate genuine empathy and concern for individuals as indicated in our corporate vision, mission, and values statements.

· Must be able to demonstrate sensitivity in all oral and written communications regarding persons served within the agency.

· Adhere to applicable city, county, state, and federal laws and regulations, internal and CARF standards.

· Must have current State clearances for Child Abuse, Criminal Records check, and contagious diseases.

· Ability to communicate verbally in English, read written or typed information, communicate legibly in writing, speak English clearly, and hear voice in conversational tone.

ESSENTIAL POSITION RESPONSIBILITIES: (and other duties as assigned)

· Media production and instruction

· Youth engagement and mentorship

· Studio and equipment management

· Curriculum development

· Workforce development and career exploration

· Safety, compliance, and documentation

· Community partnerships and special events planning and engagement

· Multi-Media youth and parent consent oversight

· Capture Testimonials/ youth pre and post reporting center experiences

· Approved Social Media Development for Reporting Centers

· Mentorship of JJS involved youth, creating pathways to media tech exposure

PHYSICAL DEMANDS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Ability to ascend and descend flights of stairs and to negotiate curbs.

· Able to speak English clearly and hear voice in conversational tones.

· Must be free of contagious diseases/infections.

WORK ENVIRONMENT:

· Frequent travel between alternating NET programs and community sites.

· Collaborative and supportive environment focused on community impact and participant well-being.

WORKING HOURS:

Not to exceed 40 hours per week. Monday – Friday, some weekends. Hours are based on program need taking into consideration that most programming occurs during after school hours.