Program Coordinator – College of Engineering – Department of Engineering and Public Policy

Carnegie Mellon University is a private, global research university that stands among the world’s most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn’t imagine the future, we invent it. If you’re passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here!

Carnegie Mellon University’s Center for Executive Education in Technology Policy (CEE-TP) provides executive education for leaders in developing countries around the world. We provide education on important issues of public policy that involve technology, such as the digital divide, cybersecurity, and green energy. Our program helps participants make a difference in their organizations, and in turn helps their nations make informed decisions on policy issues that affect entire societies. The program operates online and in person on four continents.

The Program Coordinator plays a vital role in ensuring the smooth operation of CEE-TP. Collaborating closely with the Center’s Director and the Center’s Program Manager, the Program Coordinator delivers essential administrative support to staff, participants, former participants, and instructors. This role ensures efficient workflows and effective communication, supporting the Center's mission and operations. By managing a variety of administrative tasks and fostering strong relationships with internal and external stakeholders, the Program Coordinator contributes significantly to the Center’s success.

Core Responsibilities:

• Assist in coordinating in-person programs, domestically and abroad, including managing accommodations, ground transportation, airfare, room rentals, and catering arrangements.
• Conduct reconciliation of expenses associated with the program.
• Assist instructors in producing course-related content.
• Manage contracts and address legal requirements with vendors both domestically and internationally.
• Contribute to educational activities, such as identifying seminar speakers, and forming alumni discussion groups.
• Support pre- and post-course evaluations to gauge program outcomes and suggest enhancements.
• Support in generating reports, spreadsheets, and presentations for departmental projects, initiatives, and activities.
• Support marketing endeavors, including social media marketing, newsletters, and website content management.
• Support alumni initiatives, encompassing newsletters, social media engagement, and online events.
• Compile and analyze data to facilitate decision-making and evaluation processes within the Center.
• Assist with student registration, enrollment, and responding to inquiries.
• Prepare and distribute agendas, meeting minutes, and other pertinent materials for team meetings and events.
• Maintain departmental files, records, and databases in an organized and accessible manner.
• Assist in preparing and disseminating departmental communications such as announcements and reports.
• Liaison with internal and external partners as needed. 
• Other duties as assigned.

Inclusion and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who can effectively interact with a varied population of diverse audiences. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

• Bachelor’s Degree
• 1-3 years of demonstrated experience in administrative support.
• Ability to do education program coordination.
• Ability to do event planning.
• Ability to work with grant funding and management.
• Proficiency in Google Suite, Microsoft Office, and Zoom.
• Strong organizational skills, with the ability to prioritize tasks and manage multiple deadlines effectively.
• Exceptional verbal and written communication skills, paired with a customer service-oriented mindset.
• High attention to detail and accuracy in all aspects of work.
• Proven ability to work both independently and collaboratively.
• Ability to devise marketing strategies and/or drive social media growth to enhance program visibility and engagement.
• Experience maintaining confidentiality and professionalism when managing sensitive information.

Preferred, but not required:

• Understanding of policy issues involving technology. These technologies might include different types of telecommunications, cybersecurity and privacy, artificial intelligence, green energy, and more. 
• Experience working with individuals from developing countries.
• Experience with Executive Education, Online Education or Alumni Engagement
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful background check

Additional Information:

All applications received before January 6, 2025, will be fully reviewed. We will continue reviewing applications after January 6, 2025, until the position is filled.

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance. 

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more!

For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location

Pittsburgh, PA

Job Function

Program, Project and Operations Management

Position Type

Staff – Regular

Full Time/Part time

Full time

Pay Basis

Hourly

More Information: