The Role
Coordinate programs measuring and improving member experience and program impact. Conduct user research and quantitative analysis, design UX and onboarding, support community operations, vet membership, and help plan and run high-stakes events and communications.
Summary Generated by Built In
About Constellation
Key responsibilities
User Research, User Experience, and Strategic Analysis
Community Experience, Design, and Implementation
Hosting & Membership
Events & Communications
Skills & experience
Constellation is an independent research center that brings together people throughout the AI safety ecosystem to accelerate insight, research, and talent through better cooperation. Unlike a conference or summit, Constellation operates continuously, in the form of a physical workspace as well as conference-style talks, workshops, and training bootcamps. Continuous operation allows for relationships and conversations to develop over time, meaningfully fostering trust, collaboration, and shared insight. It also makes Constellation a natural field-building hub by rapidly inspiring, orienting, and connecting people who are newer to the field.
Based in Berkeley, CA, our shared workspace hosts over 200 people per week across dozens of AI safety organizations in nonprofits, academia, industry, and government. Hundreds of other researchers spend time at Constellation for shorter visits each year. We believe this is the strongest and highest-output network of AI safety researchers in the world; dozens of participants in past Constellation programs have gone on to safety-focused roles at companies such as METR, Redwood Research, Anthropic, Google DeepMind, OpenAI, and the US and UK Safety Institutes.
About the roleAs the Program Coordinator on the Convening Team, you will play a critical, full-time role focused on measuring and improving our program effectiveness and end-to-end user experience. This position combines rigorous data analysis with hands-on community and event support. You will be responsible for conducting metrics and impact analysis, performing user research to understand community needs, and enhancing the daily experience of our members. You will also work on strategic analysis and assist with planning and running high-stakes events.
- Conduct user interviews and quantitative data collection to deeply understand the needs of researchers, their organizations, and what enables their most impactful work.
- Conduct metrics and impact analysis to measure program effectiveness. Analyze quantitative data to identify trends, opportunities, and areas for improvement.
- Analyze our end-to-end user experience and make recommendations on improvements to make based on your strategic analysis.
- Design and continuously improve the end-to-end user experience (UX), including onboarding, visitor experience, stocking, slack engagement and design, office utilization and design, and the general social environment.
- Provide strategic problem-solving and rapid response to emerging community needs, using triage frameworks to prioritize interventions by impact and urgency.
- Address community needs through reactive work as it arises.
- Investigate and evaluate who to admit as members into our space, including strategic and theory of change analysis.
- Assist with the planning and execution of events, such as elite technical events for frontier AI company employees and educational events for policymakers in DC.
- Manage website updates and external communications, including creating content that showcases our programs and ensures our public presence accurately reflects our work and impact.
- The specific balance of time spent across these responsibility areas will vary based on organizational priorities and program needs.
- Additional related duties may include supporting other areas of program operations, contributing to program strategy development, and assisting with special projects.
You might be a good fit if:
- You have a Bachelor's degree or higher in Statistics, Data Science, Computer Science, or related technical field
- You have a strong background in statistical analysis and experience with data-driven decision making
- You have helped put on high context, large, and professional events
- You think AI might have transformative effects in the coming years, and are driven to help humanity to safely navigate periods of intense uncertainty and change
- Are a quick learner, capable of understanding complex technical topics and are motivated to learn about a wide array of research agendas across AI Safety
- You have excellent written and verbal communication skillsHave a strong background in project management and can juggle multiple initiatives simultaneously
- Possess a strong service mindset and enjoy understanding and supporting users and their organizations.
- You care deeply about our users and their work.
- Demonstrate creativity and agency in problem-solving.
- You are flexible and up for tackling a wide range of problems.
- You are comfortable with ambiguity and reactive work in a fast-paced environment
The base pay range for this role is $105,000 – $133,000 per year.
Our benefits are hard to beat! They include:
- Healthy lunches and dinners catered by our amazing kitchen team
- Unlimited snacks & drinks
- Generous vacation policy
- 401(k) with employer match
- Employer-paid commuter benefits
- High-quality health, dental, and vision insurance
- Friendly and supportive team
- Regular interaction with AI safety researchers and thought leaders
This is a full time, on-site role. Our Berkeley office is a few steps from the nearest BART (metro) and bus stop. On-site parking is also available.
The ideal candidate for this role will have some combination of the skills and experiences described above. If you are not sure if you are qualified, we strongly encourage you to apply anyway. Beyond the qualifications outlined, our priority is building a team that will help humanity safely navigate the development of transformative AI. If you would be excited to do this work, we’d love to consider you.
We value diversity in all respects and base our hiring decisions on the needs of the organization and individual qualifications. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age or disability.
Skills Required
- Bachelor's degree or higher in Statistics, Data Science, Computer Science, or related technical field
- Strong background in statistical analysis and data-driven decision making
- Experience conducting user research, interviews, and quantitative data collection
- Experience planning or supporting high-context, large, professional events
- Strong project management skills; able to juggle multiple initiatives simultaneously
- Excellent written and verbal communication skills
- Service-oriented mindset and experience supporting users and their organizations
- Ability to quickly learn complex technical topics and engage with AI safety research agendas
- Comfort with ambiguity and handling reactive, fast-paced work
- Experience managing website updates and external communications (content creation)
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The Company
What We Do
Constellation Institute is a non-profit independent research center dedicated to ensuring transformative AI is developed, deployed, and governed safely. It accelerates progress in AI safety by fostering collaboration across the ecosystem, bringing together experts from nonprofits, academia, industry, and government. Through its Berkeley-based research center and curated programs, it provides the infrastructure and talent development needed to navigate advanced AI risks.
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