Title: Program Case Manager
Schedule: Monday-Friday 8am-4pm
Pay Rate: $24 per hour.
Job Summary: Provides supervision, opportunities, and skill development to participants served in NeArc’s This is not a desk-based position. The employee is expected to spend the majority of their workday actively supporting individuals in community settings, community-based day and work support program, including accompanying individuals to recreational activities, volunteer opportunities, and other community-based events. The role requires frequent walking, standing, and movement throughout the day.
Major Responsibilities:
- Evaluate individuals progress periodically and make adjustments as needed to improve outcomes
- Evaluate and determine program participants’ interests and develop individual skills.
- Provides assigned caseload oversight by attending scheduled meetings, maintaining regular and professional contact with the participant’s team, completing all required documentation, and ensuring the participant’s progress in the program as determined by his or her goals.
- Creates individual goals to reflect the participant’s vision regarding skill development.
- Maintains all required documentation within required timeframes to include:
Daily Data
Monthly/Quarterly Progress Notes/6-month summaries in HCSIS
Assessments
Confidential Record updates
- Provides transportation to participants served in a personal or agency vehicle when one is available.
- Assists in obtaining appropriate volunteer placements for participants served and provides ongoing coaching support in these placements to ensure continued success.
- Attends and completes all required training assigned by the supervisor.
Qualifications:
- High School Diploma or equivalent required. 1 year of experience working with intellectually and/or developmentally disabled adults or other related experiences preferred.
- Excellent organizational and interpersonal skills. Effective communicator in both person and writing. Ability to communicate in English and or ASL via direct communication.
- Valid driver’s license and reliable transportation is required.
- Must be able to lift to 50 lbs. as needed.
- Must be able to stand/walk up to one hour uninterrupted.
Work Environment: The environment consists of office space, program areas, volunteer sites, vehicles and various locations out in the community, this is not an office
Skills Required
- High School Diploma or equivalent
- Experience working with intellectually and/or developmentally disabled adults
- Excellent organizational and interpersonal skills
- Effective verbal and written communication skills
- Ability to communicate in English and/or American Sign Language (ASL)
- Valid driver’s license and reliable transportation
- Ability to lift up to 50 lbs
- Ability to stand/walk up to one hour uninterrupted
- Ability to maintain required documentation and complete progress notes in HCSIS
What We Do
Northeast Arc is a non-profit organization dedicated to helping children and adults with intellectual and developmental disabilities and autism become full participants in their communities. They provide a comprehensive range of services, including autism services, early intervention, employment support, and residential programs, ensuring that individuals have the opportunity to live, work, socialize, and play independently within the community.








