Title: Program Assistant
Department: Nutrition and Senior Centers
FLSA Status: Non-Exempt
Reports To: Community Services Manager
Summary: Assists in planning and implementing program activities and performs other duties at designated centers or at other locations for special events.
Essential Functions:
1. Assists in the planning, promotion and implementation of educational, health and recreational activities at various centers.
2. Provides information, referrals and translation regarding health, welfare and other resources for program participants and the public.
3. Promotes meal services by conducting outreach to community-based organizations, groups and individuals, and scheduling and making presentations to various target groups.
4. Conducts client intakes; organizes and keeps service records and data as required; and prepares monthly service reports.
5. Documents services according to program protocol; submits monthly service logs and reports as needed.
6. Assists with food service as needed.
7. Participates in professional development training sessions as assigned.
8. Participates in staff meetings and other meetings as required.
9. Performs other duties as assigned.
Qualifications:
1. College degree with two years of experience in community service.
2. Must possess strong self-motivation and ability to work with elderly people of all socioeconomic backgrounds; experience in working with seniors is strongly preferred.
3. Must demonstrate good communication and interpersonal skills.
4. Must be bilingual and bi-literate in English and Chinese (Cantonese/Mandarin).
5. Proficiency in Microsoft Office and the Internet.
6. Must be able to work weekends.
7. Must pass a strength test for physical fitness for the job: able to lift and/or carry 35 lbs.
8. Must pass health screening for TB clearance.
9. Must obtain First Aid and CPR certificates by the end of the 3-month introductory period.
10. Must be able to travel via public transportation or personal vehicle for the performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.
Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call (415) 677-7600 for special assistance.
Skills Required
- College degree with two years of experience in community service
- Strong self-motivation and ability to work with elderly people
- Good communication and interpersonal skills
- Bilingual and bi-literate in English and Chinese (Cantonese/Mandarin)
- Proficiency in Microsoft Office and the Internet
- Ability to lift and/or carry 35 lbs
- Pass health screening for TB clearance
- Obtain First Aid and CPR certificates within 3 months
- Maintain a valid CA driver license and a satisfactory driving record
What We Do
Self-Help for the Elderly is a private community-based non-profit organization. Our mission is to promote the independence, dignity and self-worth of seniors. We will achieve this by empowering seniors to help themselves and by providing a comprehensive range of multicultural and multilingual services. Founded in 1966, Self-Help offers a vast array of health care and social services to over 40,000 seniors and disabled adults annually in San Francisco, San Mateo, Santa Clara and Alameda counties. More than 90% of the agency’s clients are members of ethnic communities; and over 90% of Self-Help’s current staff is bilingual and bicultural in various Chinese dialects, Vietnamese, Tagalog, Spanish or Russian. All direct service staff are bilingual in at least one of the above languages and are culturally and linguistically competent to provide services to the target population. Self-Help for the Elderly has earned a reputation for employing and providing housekeeping jobs in San Francisco in the form of house cleaning services, commercial cleaning services, and job training programs. In addition, current customers have come to rely on their social services such as home health care, assisted living, hospice care, in-home care, home care assistance, senior care, adult day care, and elderly care. Proudly serving Richmond District, Sunset District, Chinatown, Nob Hill, San Mateo, Marina District, Pacific Heights, Mission District, Hayes Valley, Daly City and surrounding areas since 1966.
