Program Assistant

Posted Yesterday
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Muncie, IN, USA
In-Office
34K-37K Annually
Junior
Kids + Family • Social Impact • Telehealth
The Role
Coordinates administrative support for Healthy Families programs, including record security, database support, referrals, quality assurance, reporting deadlines, documentation, and contract-compliant file maintenance. Requires strong written and verbal communication, self-direction, adaptability, a high school diploma or equivalent, and two years of customer service or office support experience.
Summary Generated by Built In

Program Assistant

Salary: $34,000 - $36,500 based upon experience

Are you a great communicator with an eye for detail? The Villages Healthy Families Program Assistant is responsible for coordinating program-specific support efforts for departmental communications and activities for Healthy Families programs in Blackford, Delaware, Hamilton, Jay, Madison and Randolph Counties. Responsibilities include:

  • Maintaining and securing records
  • Database management and support
  • Referral management
  • Supporting program quality assurance efforts
  • Tracking deadlines for report submissions
  • Completion of documentation required by programs
  • File maintenance in accordance with State contract standards

Requirements:

  • High School diploma or equivalent and two years’ prior experience in customer service or office support
  • Excellent communication skills, both written and verbal
  • Self-directed
  • Ability to respond to a variety of changing needs

The Villages offers a team-oriented environment with flexible scheduling, a competitive salary and total compensation package including employer subsidized medical and dental insurance, a sponsored retirement plan, and a generous paid time off program with paid holidays included.

The Villages is Indiana’s largest private non-profit provider of Child and Family services, including Foster Care. The Villages champions every child’s right to a safe, permanent, and nurturing home. We are committed to strengthening all families and embracing the dignity and diversity of every child, youth and family served.

Skills Required

  • High school diploma or equivalent
  • Two years of prior experience in customer service or office support
  • Excellent written and verbal communication skills
  • Self-directed work style
  • Ability to respond to a variety of changing needs
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The Company
HQ: Indianapolis, IN
866 Employees
Year Founded: 1978

What We Do

The Villages of Indiana is a 501(c)(3) nonprofit child and family services agency and Indiana’s largest private nonprofit provider of services including foster care. It strengthens families and champions every child’s right to a safe, permanent, and nurturing home. Its programs include foster care, healthy families, kinship care, and virtual behavioral-health services for children, youth, and families across Indiana.

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