Program Assistant

Reposted Yesterday
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Millbrook, NY, USA
In-Office
18-18 Hourly
Junior
Social Impact
The Role
Provides administrative and program support by answering calls, assisting staff and clients, scheduling medical appointments, entering data into EHR systems, maintaining records, processing payments, ordering supplies, preparing reports, and supporting client intake and enrollment. Requires strong organization, multitasking, communication, customer service, and problem-solving skills in a fast-paced environment.
Summary Generated by Built In

Do Work That Matters. In a Culture That Means It.

Be part of a team that values connection, accountability, and real impact.

Why Access?

Because how we work matters just as much as what we do. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support.

You’ll be part of a team that is:

  • Clear about expectations
  • Supportive and accountable
  • Focused on outcomes that matter to people.

And committed to helping people live the healthiest and fullest lives possible – while making sure out staff can do the same.

 

Location: Millbrook, NY
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Pay Rate: $18.00/hour

Make a Difference Behind the Scenes

Are you organized, dependable, and someone who enjoys being the person others can count on? Do you like a fast-paced workday where no two hours are exactly alike?

As a Program Assistant, you’ll play an important role in keeping our program running smoothly and helping our staff and the people we serve get the support they need. From coordinating appointments and maintaining accurate records to assisting with intake, answering questions, and keeping information moving, your work will have a direct impact on the quality of services we provide.

This is a great opportunity for someone who enjoys multitasking, problem-solving, working with people, and staying organized in a busy environment.

OVERVIEW OF PRIMARY RESPONSIBILITES:

 

This position requires a high level of organizational skills and accuracy.  The ideal candidate must be able to accurately input information, manage databases, and multitask on a daily bases.   They will also be responsible for filing, organizing charts, answering phones. This position is a very fast-paced position and requires excellent customer service skills to respond to the needs of the people we serve and our staff.  The person must be able to effectively manage high stress situations.  Multitasking is essential.

PRIMARY FUNCTIONS:

 

  • Answer and screen calls
  • Assist Staff, Clients
  • Complete daily data entry, filing, and faxing
  • Schedule Doctor’s appointments
  •  Input data into EHR system/websites
  •  Order office supplies
  •  Run Daily/Weekly reports
  •  Assist with Intake Screenings
  •  Enroll /Discharge Clients
  •  Accept Payments

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:

 

  • Assignments may be determined at a future date

 

QUALIFICATIONS AND ATTRIBUTES:

 

  • Strong organization skills with accurate attention to detail
  • Excellent communication skills and the ability to multi- task
  • Hands-on experience with network administration.
  • Able to adapt and work in a fast-paced environment
  • Sufficient skills to communicate effectively with system users regarding technical and business issues.

 

EDUCATION AND EXPERIENCE:

  • 2 years’ experience is preferred
  • Knowledge of Microsoft Word, Excel and Outlook

PHYSICAL CHARACTERISTICS:

  • Must be capable to sit or stand in front of a computer for long-periods of time
  • Able to work in open space floor plan
  • Must be capable to move throughout work day and follow people served throughout community
  • Work alongside co-workers within 3 feet
  • Must be able to move in tight spaces
  • Occasional lifting of > _25+ pounds

If you’re organized, people-oriented, tech-savvy, and ready to be an essential part of a team that makes a difference, we’d love to hear from you!



 

An Equal Opportunity Employer, including disability and Veterans

Skills Required

  • Strong organizational skills and accurate attention to detail
  • Excellent communication skills and ability to multitask
  • Hands-on experience with network administration
  • Ability to adapt and work in a fast-paced environment
  • Ability to communicate effectively with system users about technical and business issues
  • Two years of experience
  • Knowledge of Microsoft Word, Excel, and Outlook
  • Ability to sit or stand at a computer for long periods
  • Ability to move throughout the workday and follow people served throughout the community
  • Ability to work in an open-space floor plan and close proximity to coworkers
  • Ability to move in tight spaces
  • Ability to occasionally lift more than 25 pounds
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The Company
2,300 Employees
Year Founded: 1963

What We Do

Access: Supports for Living is a Hudson Valley human services provider delivering person-centered support to children, adults, and families. Its integrated programs serve people facing behavioral health and substance-use challenges, intellectual and developmental disabilities, and barriers such as housing instability, food insecurity, and underemployment. Services include clinical and community-based care, housing, employment, and daily-living support, with a mission to help people live the healthiest and fullest lives possible.

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