Description
GENERAL STATEMENT OF FUNCTIONS
The Program Assistant supports the Program Manager in the daily operations of CIS programs, contributing to the management of staff, program activities, documentation, and program quality. This role ensures compliance with established policies, procedures, service delivery expectations, and regulatory guidelines while providing guidance to assigned staff.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Ensures quality in service delivery and adherence to all program policies, procedures, and standards.
- Supports the Program Manager in budgetary and management decision-making processes.
- Assists in scheduling, coordinating, and monitoring program activities.
- Reports urgent matters regarding staff, clients, or program operations to the Program Manager immediately.
- Provides day-to-day oversight and guidance to assigned staff; may provide input to the Program Manager on performance evaluations.
- Ensures compliance with safety protocols and maintains a safe environment for staff and clients, including individuals with special needs or vision/hearing impairments.
- Ensures all assigned facilities and equipment are maintained in safe working condition.
- Reconciles petty cash and disburses petty cash as approved by the Program Manager.
- Assists in maintaining accurate attendance records, mileage logs, and budget-related documentation.
- Monitors program progress and prepares routine reports and summaries as required.
- Liaises with EXCEED programs, funding agencies, and other partners as assigned.
- May act as the liaison for client contact coordination.
- Performs other related duties as assigned.
Requirements
QUALIFICATIONS, EDUCATION & EXPERIENCE
- Must be 21 years of age or older.
- Department of Justice fingerprint clearance required.
- Current First Aid/CPR certification (or ability to obtain).
- Valid California Driver’s License with acceptable driving record.
- Minimum state-required automobile insurance.
- High school diploma or equivalent required; additional coursework in human services preferred.
- One (1) year of experience working with individuals with developmental disabilities, human services programs, or equivalent.
- Ability to maintain accurate records, client attendance logs, and required documentation.
- Ability to support program operations with administrative follow-up, scheduling, reporting, and communication.
PHYSICAL ABILITIES
- Ability to sit, stand, and walk for extended periods.
- Dexterity to handle documents, equipment, and reporting requirements.
- Ability to lift/carry up to 25 lbs. and maintain balance while navigating busy work areas.
- Good vision and hearing to communicate effectively with staff, clients, and community partners.
MENTAL ABILITIES
- Ability to interpret and communicate instructions clearly to staff and implement program procedures.
- Strong understanding of programs serving individuals with developmental disabilities.
- Ability to prepare reports, summaries, and documentation with strong organizational and time-management skills.
- Ability to understand financial/production reports, track sales or purchases, and reconcile cash when required.
- Professional demeanor, strong communication skills, and confidence in working with staff, clients, and community partners.
REPORTING RELATIONSHIP
Reports directly to the Program Manager
SUPERVISES
- Community Instructors (as assigned)
- Other program staff as designated
POSITION CLASSIFICATION
- Non-Exempt
NORMAL WORK SCHEDULE
- Monday through Friday, 7:30 a.m. to 4:00 p.m. (may vary based on program needs)
Skills Required
- Must be 21 years of age or older.
- Department of Justice fingerprint clearance.
- Current First Aid/CPR certification or ability to obtain.
- Valid California Driver's License with acceptable driving record.
- Minimum state-required automobile insurance.
- High school diploma or equivalent.
- Additional coursework in human services.
- One (1) year of experience working with individuals with developmental disabilities, human services programs, or equivalent.
- Ability to maintain accurate records, client attendance logs, and required documentation.
- Ability to support program operations with administrative follow-up, scheduling, reporting, and communication.
- Ability to understand financial reports, track purchases/sales, and reconcile petty cash when required.
- Ability to lift/carry up to 25 lbs., and sit/stand/walk for extended periods.
- Strong communication, organizational, and time-management skills; professional demeanor.
What We Do
Valley Resource Center (dba EXCEED) is a non-profit organization dedicated to empowering adults with disabilities in Riverside County. The organization provides person-centered services, including vocational rehabilitation, job training, and Adult Developmental Centers, to help participants develop independence, maximize personal choice, and achieve their maximum potential through education and community integration.
