Program Assistant (7:00 AM-7:00 PM)

Posted Yesterday
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Waukegan, IL, USA
In-Office
18-19 Hourly
Entry level
Professional Services • Social Impact
The Role
Supports a residential rehabilitation program by enforcing house rules, orienting beneficiaries, leading meetings, supervising medication calls and work therapy, conducting screenings and bed checks, coordinating activities, responding to emergencies, documenting incidents, maintaining reports, and ensuring program compliance. The role also provides transportation and helps resolve beneficiary concerns while referring spiritual needs to appropriate staff.
Summary Generated by Built In
Job Summary & Responsibilities

Program Assistant- The Salvation Army 


About the Role 

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. You will be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries' recovery journey. 


What You’ll Do 

Program Management 

  • Enforce house rules and maintain overall center security 
  • Conduct new beneficiary orientations including facility tours 
  • Lead weekly house meetings 
  • Supervise medication calls and ensure proper documentation 
  • Respond to beneficiary inquiries and emergencies 
  • Complete incident reports and Safe From Harm documentation 
  • Conduct regular bed checks 

Beneficiary Support 

  • Implement and coordinate leisure time activities 
  • Provide safe transportation when needed 
  • Assist in resolving beneficiary problems 
  • Train and supervise work therapy assignments 
  • Assess and refer spiritual needs to Chaplain/Administrator 
  • Administer drug and alcohol screening tests as required 

Administrative Duties 

  • Maintain daily reports and electronic data entries 
  • Document program violations and incidents 
  • Participate in professional development training 
  • Support center policies and procedures 
  • Monitor and ensure program compliance 

Why Join Us 

  • Mission-driven work that supports programs in your community 
  • On-the-job training 
  • Team-oriented environment 
  • Employee Discount, Employee Assistance Program, and more! 
 
Additional Information

Required 

Education & Experience 

  • High School Diploma or Equivalent 
  • Previous managerial experience preferred 
  • Valid Driver's License with ability to qualify for Salvation Army insurance 

Skills & Abilities 

  • Strong analytical and problem-solving capabilities 
  • Excellent communication and presentation skills 
  • Ability to interpret technical instructions 
  • Basic mathematical and reporting abilities 
  • Strong interpersonal and conflict resolution skills 

Physical Requirements 

  • Manual dexterity for computer work 
  • Ability to lift/move up to 20 pounds 
  • Clear speaking, hearing, and vision abilities 

Work Environment 

  • Residential institutional setting 
  • Quiet to moderate noise level 
  • Some warehouse/store exposure 

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply. 

Preferred Qualifications

Status: Part-time, up to 28 hours

Pay: $17.50-$18.50/per hour

Hours: Primarily Weekends 7:00AM-7:00PM 


Part-Time Benefits Package

Insurance & Financial Benefits

  • 403(b) retirement savings plan (immediate eligibility)
  • Voluntary life insurance options available

Paid Time Off (Pro-rated for part-time)

  • Vacation days (accrual begins after first month, eligible after 90 days)
  • Personal days (eligible after 90 days)
  • Sick days with discretionary days
  • Paid holidays (immediate eligibility)

Skills Required

  • High school diploma or equivalent
  • Valid driver's license and ability to qualify for Salvation Army insurance
  • Previous managerial experience
  • Strong analytical and problem-solving capabilities
  • Excellent communication and presentation skills
  • Ability to interpret technical instructions
  • Basic mathematical and reporting abilities
  • Strong interpersonal and conflict resolution skills
  • Ability to lift or move up to 20 pounds
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The Company
HQ: London
62,000 Employees
Year Founded: 1865

What We Do

The Salvation Army is a church and charitable organization known for its charity work in over 120 countries, committed to 'Doing the Most Good' through community programs and aged care.

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