The Role
Location: Philadelphia, PA
Position: Program Analyst
Overview: ITC is actively seeking a highly motivated and independent Program Analyst to assist the government Program Manager in the development and management of the Security Cooperation Information Portal and associated applications. The incumbent will play a crucial role in ensuring the seamless operation and continuous improvement of the portal by reading and interpreting relevant documentation, policies, and procedures, facilitating communication between stakeholders, and providing valuable feedback to aid the development process. This role requires strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving.
Responsibilities:
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
ITC Defense Corp. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Employment with ITC is at-will. For further information on our equal opportunity protections as part of the employment process, please see http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
ACCESSIBILITY- Candidates must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/selection process with ITC. Please refer to our website www.itcdefense.com/careers for further information on all our EEO/VEVRAA policies.
Thank you for your interest in ITC Defense!
Position: Program Analyst
Overview: ITC is actively seeking a highly motivated and independent Program Analyst to assist the government Program Manager in the development and management of the Security Cooperation Information Portal and associated applications. The incumbent will play a crucial role in ensuring the seamless operation and continuous improvement of the portal by reading and interpreting relevant documentation, policies, and procedures, facilitating communication between stakeholders, and providing valuable feedback to aid the development process. This role requires strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving.
Responsibilities:
- Support Program Manager: Assist the government Program Manager in the development, implementation, and management of the Security Cooperation Information Portal and its associated applications. Provide administrative and technical support to ensure project objectives are met timely and efficiently.
- Documentation Review: Thoroughly read and interpret relevant documentation, policies, and procedures to ensure compliance and alignment with project goals. Maintain up-to-date knowledge of all applicable regulations and best practices.
- Facilitate Developer Inquiries: Act as a liaison between developers and the government Program Manager by addressing questions and clarifying requirements. Ensure that developers have a clear understanding of project specifications to avoid delays and miscommunications.
- Feedback to Technical Writer: Collaborate with the technical writer by providing insightful feedback that will facilitate the creation of comprehensive user guides and documentation. Ensure that guides are clear, accurate, and useful for end-users.
- Software Testing and UI/UX Development: Assist in software testing processes, identifying bugs, and suggesting improvements. Contribute to the development and modification of UI/UX to enhance user experience, ensuring that applications are intuitive and user-friendly.
- Other duties as assigned.
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Equivalent experience may be considered.
- Minimum of 3 years of experience in a similar role, preferably within a government or defense environment. Demonstrated experience in software development, project management, or user experience design is highly desirable.
- Proficiency in reading and understanding technical documentation, policy, and procedures. Familiarity with software development life cycle (SDLC) processes, UI/UX principles, and software testing methodologies.
- Exceptional verbal and written communication skills. Ability to convey complex technical concepts to non-technical stakeholders effectively.
- A demonstrated ability to work independently, taking initiative to identify and resolve issues. Strong organizational and time-management skills to manage multiple tasks and projects simultaneously.
- Able to coordinate with leadership and across teams.
- Able to provide guidance and supervision to daily support staff.
- Prior NAVSUP SCIP software development experience
- Prior NAVSUP FMS experience.
- Employer Supplemented Health Insurance
- Employer Paid Dental and Vision Insurance
- Employer Paid Life and AD&D Insurance
- 3% Biweekly 401(k) Contribution
- Paid Time Off
- Tuition and Certification Reimbursement
- Competitive Salaries with Performance Incentives
- A positive working environment with supportive teammates and leadership
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
ITC Defense Corp. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Employment with ITC is at-will. For further information on our equal opportunity protections as part of the employment process, please see http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
ACCESSIBILITY- Candidates must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/selection process with ITC. Please refer to our website www.itcdefense.com/careers for further information on all our EEO/VEVRAA policies.
Thank you for your interest in ITC Defense!
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The Company
What We Do
ITC Defense Corp. is a dynamic, technology-based, HUBZone-certified business in the global defense market. Our core capabilities in systems engineering and software development have positioned us to provide value added capabilities in today's transitioning marketplace. ITC is also at the forefront of information security technology integration and cyber resilience, leveraging commercial and government best practices to create innovative solutions to battle an ever-evolving cyber threat. The ITC team is comprised of engineers, analysts and subject matter experts with many years of experience working in support of the U.S. Department of Defense, U.S. Department of Justice, allied Military, and other Government Agencies. ITC recognizes that each customer’s organization has unique requirements which align with its individual culture and goals. With this holistic understanding, we design, develop and integrate an individualized solution to help our customers realize their vision by “Integrating Technology & Culture.”
