Program Administrator - Pediatrics

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72089, Bryant, AR, USA
In-Office
Senior level
Professional Services • Social Impact
The Role
Oversee daily administration and supervision of the pediatric preschool program, ensuring regulatory compliance, staff management, budgeting, curriculum quality, family communication, and safety. Coordinate with therapy leads, maintain billing and tracking systems, and implement continuous improvements and staff training.
Summary Generated by Built In

Schedule: Monday - Friday, 8:00 AM - 5:00 PM; Hours may vary

 

Pay: BOE

 

Education level: Education level: Bachelor's or higher in Early Childhood, Child Development, OR a related field OR Bachelors in a non-related field plus one of the following: 4 years of ECE experience • CDA or • Birth – Pre-K Credential OR AA in EC, Child Development, or a related field, plus 6 years of experience in ECE, OR 8 years of experience in ECE and completion of 1 of the following, within two (2) years of employment: CDA; • Birth – Pre-K Credential; Director’s Credential or the equivalent; or Technical Certificate in ECE. Specific knowledge of the field of developmental disabilities and previous experience ECE (Early Care and Education) classroom experience required. 

 SUMMARY:

Provides necessary guidance and assistance for the proper administration and supervision of the preschool program including general operations, program coordination, compliance with all regulatory agencies and supervision of staff.

 


ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential duties include the following but are not considered an inclusive list.

Program Coordinating & Operations Management:

  • Exhibits knowledge of EIDT, DDS, Minimum Child Care, Voucher, First Connections, Better Beginnings and other regulatory agencies rules and regulations.
  • Monitors all areas of operations to ensure compliance with all regulatory agencies and FCC's compliance program.
  • Ensure that EIDT (Early Intervention Day Treatment), ABC (Arkansas Better Chance), and childcare licensing ratios are followed in classrooms.
  • Develop and ensure that procedures are in place for child transitions to/from buses and transitions to/from parents during drop off/pick up procedures, and for transitions to/from before and after care, respectively.
  • Analyze staffing schedules to ensure budget is adhered to.
  • Oversee and supervise personnel, operations, and budget of assigned departments as outlined in the building label organization chart.
  • Supervise and coordinate care systems that impact on any part of customer service.
  • Maintain a tracking system to ensure budget expectations are met.
  • Maintain a tracking system to ensure that billing is submitted for all services provided.
  • Coordinate with the lead therapist to maintain a cooperative relationship between the two departments.
  • Provided requested data/information promptly to Director of Pediatrics, Director of Therapy and/or EVP of Pediatrics, Therapy, BH and ABA.
  • Respond to all communications in a timely manner.

 

Supervision/Administration of the Preschool:

  • Assist with the development of the preschool budgets and assure that the facility remains within those budgets.
  • Responsible for all personnel management including employment law, interviewing, reference checks, hiring, performance evaluations, required training, discipline and termination.
  • Responsible for assuring that all employees understand the quality of services that FCC/FPS expects to provide to its customers and their families.
  • Supervise the hiring process and ensure necessary training of staff related to Human Resources/Legal aspects of hiring.
  • Assures that all employees attend employee training per requirements including new employee orientation and required annual courses.
  • Demonstrate a working knowledge of FCC/FPS policies and procedures and hold staff accountable for following them.
  • Submits written documentation of all critical incidents that occur.
  • Supervises assistant program administrator.

 

Assures the Quality of Supports and Services in the Preschool:

  • Oversee curriculum implementation and classroom management.
  • Assures individual treatment plan learning goals and objectives are appropriately addressed in the classroom environment.
  • Assures that all staff are trained in FCC mission, philosophy, code of ethics, and goals, and that these are always the issues that drive how the preschool services are provided.
  • Ensures APA monitors attendance and addresses any issues with families in a timely manner
  • Assures that all services are family centered and family friendly.
  • Actively work with parents/families regarding problem resolutions and misunderstandings or miscommunications that may occur.
  • Develop and implement positive communication strategies with families to convey information accordingly.
  • Assures the preschool is a safe learning environment by conducting informal health and safety inspections and ensuring formal quarterly internal Inspections are completed including general health and safety and playground inspections.
  • Continually seek and implement strategies to improve the quality of services provided to children and families.
  • Attends internal/external meetings, training and professional development opportunities as required by leadership.
  • Recommends policy and/or procedure changes/additions.
  • Stays current on trends and research based early childhood special education initiatives and programs.
  • Holds regularly scheduled staff meetings and training with key staff for consistency and compliance.
  • Represents FCC/FPS at professional & community meetings.
  • Serves as liaison with other education entities such as public schools, education cooperatives, DDS, DHS, civic organizations, and the medical community.

Personal Effectiveness and Public Relations:

  • Make effective use of time and schedule.
  • Utilizes available resources (human and material).
  • Maintains interest and enthusiasm.
  • Shows consideration towards others.
  • Projects professional image and attributes
  • Exhibits managerial ability.
  • Demonstrates resourcefulness in problem solving.
  • This is a safety sensitive position.

 Maintains confidentiality of all information received regarding Friendship Community Care, Inc., and the clients. Conditions of confidentiality shall comply with Friendship Community Care Non-Disclosure Policy and HIPPA Policies.


This job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.


This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.



QUALITY ASSURANCE & COMPLIANCE: To adhere to the following and comply with all Quality Assurance’s & HIPAA procedures:

  • The Code of Conduct and Compliance Investigation Procedures as read and discussed in the new employee training must be followed at all times.
  • Consumers’ progress notes be maintained and completed daily or as needed on the prescribed forms.
  • Consumers’ records must be maintained weekly, monthly, quarterly, and yearly.  All information must be filed in consumers’ records as needed and updated as prescribed by funding sources.

 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


The noise level in the work environment is usually moderate.


Please note that this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required for this job. Duties, responsibilities, and activities may change at any time, with or without notice. A team member should perform all duties as assigned by his/her supervisor.

Qualifications

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.



EDUCATION and/or EXPERIENCE:

  • Bachelor’s or higher in Early Childhood, Child Development, or a related field OR
  • Bachelors in a non-related field plus one of the following: 4 years of ECE experience • CDA or • Birth – Pre-K Credential. OR
  • AA in EC, Child Development, or a related field, plus 6 years of experience in ECE; OR
  • 8 years of experience in ECE and completion of 1 of the following, within two (2) years of employment: CDA; • Birth – Pre-K Credential; Director’s Credential or the equivalent; or Technical Certificate in ECE.
  • Specific knowledge of the field of developmental disabilities and previous experience ECE (Early Care and Education) classroom experience required. 

 


LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental relations. Ability to draft reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of Program Administrators, clients, customers, and the general public.



MATHEMATICAL SKILLS:

Ability to calculate figures and amounts, such as discounts, interest, commissions proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.



REASONING ABILITY:

Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished when written, oral, diagram, or schedule form.



PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is frequently required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.


The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.

Skills Required

  • Bachelor's in Early Childhood, Child Development, or related field OR qualifying alternative education/experience pathways (see posting)
  • Specific knowledge of developmental disabilities and prior Early Care and Education (ECE) classroom experience
  • Multi-year ECE experience (options include 4, 6, or 8 years depending on education/certification pathway)
  • Experience supervising personnel, conducting hiring/performance management, and overseeing program operations and budgets
  • Knowledge of regulatory agencies and rules (EIDT, DDS, ABC/Arkansas Better Chance, childcare licensing, Voucher, First Connections, Better Beginnings)
  • Ability to maintain confidentiality and comply with HIPAA and organizational non-disclosure policies
  • Strong written and verbal communication skills, including report writing and public/community representation
  • Ability to meet physical demands, including frequently standing/walking/climbing and occasionally lifting/moving up to 50 pounds
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The Company
HQ: Russellville, AR
1,079 Employees
Year Founded: 1972

What We Do

Friendship Community Care is a non-profit organization founded in 1972 that provides compassionate, expert-level care and support to seniors and persons with special needs, including children and adults with disabilities, across their entire lifespan.

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