What You'll Do:
- Manage implementation projects for upmarket and strategic customers, ensuring milestones are achieved on time and within scope with appropriate support.
- Lead the creation and maintenance of project plans, internal/external timelines, and client-facing status reports.
- Act as the primary point of contact for project communications with internal and client stakeholders, escalating issues as needed.
- Drive project progress and support FloQast adoption across all purchased modules with guidance from senior team members.
- Partner with assigned ATCs or Partner Implementation Consultants to coordinate task execution and provide timely, responsive support to clients.
- Participate in pre-sale conversations as needed to align scope and timing expectations.
- Support continuous improvement of implementation processes by sharing feedback and participating in retrospectives
- Coach and provide feedback to ATCs serving as setup leads on your projects to ensure a consistent and high-quality client experience.
- Track time diligently and manage multiple projects and priorities with effective organization and communication.
- Build foundational skills in client relationship management, issue resolution, and internal cross-functional collaboration.
- Any other tasks that may be assigned to help the company meet its goals
What You'll Bring:
- Strong presentation, communication, and relationship-building skills—including with executive audiences.
- A consultative mindset and strong business acumen to connect FloQast functionality to customer goals.
- 2+ years of experience in implementation, project management, accounting systems, or B2B SaaS onboarding.
- Strong organizational skills with a demonstrated ability to manage multiple projects and timelines.
- Clear communication and presentation skills, both written and verbal.
- Detail-oriented with a bias toward action and a willingness to ask for clarity when needed.
- PMP certification (or equivalent project management credential such as Prince2 or PMI-ACP)
Nice-to-haves:
- Bachelor’s degree in Accounting, Finance, or related field strongly preferred.
- Understanding of accounting processes and workflows; public accounting experience is a plus.
- CPA preferred or CPA-eligible.
Top Skills
What We Do
By automating and streamlining common accounting workflows to make them more efficient, FloQast is where accounting teams want to work so they can focus on what matters most, even when that’s just logging off on time. Whether automating reconciliations, documentation requests, or streamlining recurring accounting processes, such as the month-end close, financial reporting, or payroll, FloQast's platform enhances the way accounting teams already work to help them operate more efficiently.
Why Work With Us
Our cloud-based, AI-enhanced software is trusted by more than 3,000 accounting teams, including those at Twilio, Gong, Instacart, and The Golden State Warriors - and still growing! We aspire to forever elevate accounting and improve both the practice and perceptions of the profession.
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Employees work remotely.
FloQast's Employee Choice policy allows employees to choose to be hybrid or remote!