Professional Services Consultant

Posted 22 Days Ago
Be an Early Applicant
Ottawa, ON
In-Office
Senior level
Software
The Role
Professional Services Consultants will implement FreeBalance solutions, train government users, manage projects, and ensure effective project completion while advocating for FreeBalance values.
Summary Generated by Built In
FreeBalance is looking for Professional Services Consultants to join its team in Ottawa, Ontario, Canada. FreeBalance Professional Services Consultants work with customers to help implement and support. FreeBalance solutions for Public Financial Management (PFM). Professional Services Consultants must be able to effectively transfer knowledge and train government users on good practices and the functional and technical aspects of the FreeBalance Accountability Suite.

Main responsibilities

  • Implementation and deployment of FreeBalance solutions following the company’s ISO 9001:2015 certified implementation methodology.
  • Manage customer expectations and advocate FreeBalance values and good practices.
  • Conduct detailed business requirements review with customers and prepare storyboards for approval and sign-off.
  • Configure and demonstrate FreeBalance software to help demonstrate the mapping between the process to the solution.
  • Develop acceptance test plans and conduct acceptance testing of the configured FreeBalance software/system with the client.
  • Develop training material and deliver required product and user training courses, including ‘Train the Trainer’, to meet the client’s needs.
  • Transfer knowledge to the client related to project management, change management and correct use of the FreeBalance solutions.
  • Manage the day-to-day operations of a project and manage scope, including meeting project schedules, tasks, and submitting quality deliverables on time.
  • Use effective leadership skills to complete all phases of projects from inception through to completion.
  • Provide input to product management on functional matters and future product requirements based on feedback from the client.
  • Report progress on all assigned activity and deliverables to the Project Manager.
  • Work with the Project Manager and team to achieve all milestones in a timely manner and on budget.

Qualifications:

  • Must be eligible for Government of Canada Security Clearance - Secret (Level I).
  • Minimum university degree in Accounting or a related field (e.g., Commerce, Business Administration, Financial Administration), with strong financial management experience.
  • Financial designation (e.g., CMA, CGA) and experience with a large national accounting firm or ERP company considered an asset.
  • Minimum of 5 years of experience in ERP software implementation (Oracle, SAP, Microsoft). Certification is an asset.
  • Solid understanding of public sector budgeting and accounting processes and procedures.
  • Demonstrated experience in implementing and deploying software applications, including requirements gathering and documentation.
  • Previous experience in software configuration of a financial system.
  • Prior government experience required.
  • French language skills considered an asset.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. FreeBalance is an inclusive employer dedicated to building a diverse workforce to increase the representation of the designated groups based on each country’s legislation. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective labour law throughout all stages of the recruitment process.

Top Skills

Erp Software
Freebalance
Microsoft
Oracle
SAP
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The Company
HQ: Washington , DC
210 Employees
Year Founded: 1984

What We Do

FreeBalance is a purpose-led organisation dedicated to improving citizen wellbeing around the world.

Our Public Financial Management (PFM) and GovTech solutions, advisory services and training deliver realistic and impactful public sector reform that enhance transparency, improve effectiveness, restore trust and create innovation breakthrough opportunities. We believe strongly in fiscal transparency and accountability and our products help bring the power of open government to citizens and decision-makers around the world.

With a 35-year track record of success and operations in 27 countries, FreeBalance has unparalleled experience in public finance reform and is a specialized Business-to-Government (B2G) firm.

The FreeBalance team is composed of passionate and inspired people who build solutions that make a difference. With over 30 different nationalities in the team we pride ourselves on our diversity and are deeply committed to building local talent in the countries in which we operate. This diversity of thinking helps us to create solutions relevant to the country context.

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