Professional Health Representative

Professional Health Representative:
Position Summary:
The Professional Health Representative - Vaccines is responsible for driving sustainable business growth by effectively promoting assigned products within a defined geographic territory. The role leverages a hybrid engagement model, combining face‑to‑face and digital channels, to deliver value‑based, science‑driven interactions with healthcare professionals (HCPs) and key stakeholders, in alignment with company strategy and compliance standards.
Operating under the general guidance of the Health Representative Manager, the incumbent maintains full accountability for business performance, customer engagement, and financial results within the assigned territory.
Key Responsibilities:
Customer Engagement & Promotion

• Deliver high‑quality, science‑based brand messages that support HCPs in addressing patient needs.
• Execute omnichannel engagement plans aligned with customer preferences, content relevance, and channel effectiveness.
• Onboard customers to new operating models and digital platforms (e.g., Digital Engagement Portal).
• Build, maintain, and expand strong professional relationships with HCPs, KOLs, pharmacists, and other healthcare stakeholders.

Product & Disease Knowledge

• Promote assigned vaccine portfolio in compliance with approved medical and promotional guidelines.
• Provide accurate, approved information on product usage, dosing, safety, and clinical data.
• Support physicians in disease management through the appropriate use of Pfizer products.
• Distribute relevant scientific materials, clinical data, guidelines, and product samples where applicable.

Territory & Account Management

• Manage and develop accounts to ensure optimal product access, formulary inclusion, and sustainable growth.
• Monitor ordering processes.
• Identify, develop, and execute territory‑specific plans of action (POA) aligned with business objectives.
• Explore new business opportunities and expand the reach and impact of the assigned territory.

Collaboration & Cross‑Functional Support

• Provide actionable market insights, customer feedback, and competitive intelligence to sales and marketing teams.
• Contribute to marketing campaign planning by sharing real‑world customer and market insights.
• Support and execute marketing and medical initiatives, including local, regional, and international congresses, workshops, and awareness programs.
• Participate in speaker nomination and selection processes within the assigned territory.

Reporting & Compliance

• Accurately document customer interactions, activities, and insights.
• Prepare and submit regular reports covering sales performance, activities, market feedback, opportunities, and risks.
• Attend sales meetings, cycle meetings, and general business meetings as required.
• Maintain full accountability for customer communications (emails, calls, and follow‑ups).

Education & Experience

• Bachelor's degree in pharmacy or related pharmaceutical/medical field.
• Minimum 3 years' experience as a Health/Medical Representative .
• Primary health care centers experience is an advantage
• Proven track record of meeting or exceeding sales targets.
• Fluency in Arabic and English is required.

Competencies & Capabilities

• Strong alignment with Pfizer Colleague Competencies and "One Pfizer" culture.
• Excellent written and verbal communication skills.
• Strong interpersonal, influencing, negotiation, and change‑agility capabilities.
• Demonstrated selling excellence, presentation skills, and analytical thinking.
• Customer‑centric mindset with a strong focus on unmet needs.
• Ability to manage complexity across territories and accounts.
• Influence through insights and value‑based conversations.
• Establish credibility and trust with healthcare stakeholders.
• Effective orchestration of omnichannel engagement.
• Embrace data, digital tools, and technology adoption.
• Navigate complex accounts and collaborate cross‑functionally.
• Integrate the patient perspective into customer interactions.

Pfizer Gulf is an equal-opportunity employer, and we are proud of our commitment to creating a diverse and inclusive candidate pool to support and empower our workforce.
We strive to ensure that our people are heard, seen and cared for by creating an environment that fosters inclusion and inspires colleagues to speak up to promote an engaging and inclusive culture where they can thrive.
Our diverse workforce represents the patients we serve and the communities in which we operate.
We look forward to reviewing your application and thank you for your interest.
Work Location Assignment: Hybrid
Pfizer Gulf is an equal-opportunity employer, and we are proud of our commitment to creating a diverse and inclusive candidate pool to support and empower our workforce.
We strive to ensure that our people are heard, seen and cared for by creating an environment that fosters inclusion and inspires colleagues to speak up to promote an engaging and inclusive culture where they can thrive.
Our diverse workforce represents the patients we serve and the communities in which we operate.
We look forward to reviewing your application and thank you for your interest.
Sales