Profesionista en Desarrollo

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job summary:

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Customer Service Representative located in Aguascalientes.

Reporting to the PM, Customer Service Representative role involves in charge of communicating with customers and deal with customers inquiries.

What a typical day looks like:

Attending daily floor meetings.

Ensuring that shipments have all the information physically before taking them to FG.

Ensuring the correct physical movement and loading of shipping material.

Creating a daily production and shipping plan in conjunction with planning and production (production floor) to ensure compliance with the demand required by the client based on the production line capacities.

Demand agreement with the client based on the site capacities; for this, she needs to know the site capacities as well as stay updated regarding any issues that may arise in the production areas of the site.

Daily interaction with the CFT to achieve account objectives.

Following up on RMAs/CMAs when required, from arrival, processing, and shipping, as well as validating physically the conditions in which they arrive and leave the plant.

Documenting shipping processes.

Taking evidence of shipments (photos). FG physical inventory and validate according to the system.

Support in general activities for the administration of NPIs area.

The experience we’re looking to add to our team:

Advance English

Bachelor’s degree in engineering, Business Management, or a related field.

Excel Management.

Requires strong oral and written communication skills.

Ability to help several managers, multi-task efficiently and work as a team member.

Ability to be flexible to changes in work priorities.

Required to be a self-starter with strong organization and planning skills.

Use of the following tools will be required: Office Skills: typing, telephones, office software to include, advanced word processing, spreadsheet and presentation package skills.

What you’ll receive for the great work you provide:

Competitive Salary.

Life & Medical insurance.

Christmas Bonus.

Food Coupons.

Saving Fund.

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).