Products and Proposition Lead - B2B

Posted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Retail • Energy • Utilities
The Role
Lead B2B product strategy for gas, electricity and energy services: analyse markets, define propositions, build business cases, manage pricing, KPIs and lifecycle, coordinate cross-functional delivery, and drive digital customer journeys (RPA and online self-serve).
Summary Generated by Built In

Join us, be part of more.  

 

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.  
  

About your team:  

 

We’re the pride of Ireland. Bord Gáis Energy have been powering the nation’s homes and businesses for almost 40 years. But now, we’re so much more than just gas and electric. Through our unique combination of household heroes and energy assets, we’re at the heart of the energy transition in Ireland, strengthening the country’s energy security and helping customers get ready for a net zero future.

🚀 Products & Proposition Lead - B2B

📍 Location: Warrington Place, Dublin | 2 days per week in the office

🕒 Full-Time – Permanent

.  

🔍 The Role

As B2B Products and Proposition Lead, you’ll be responsible for providing input and implementing the Energy and Services business strategy. The role includes accountability and responsibility for analysis of markets, sales, profit margins, customer segmentation, competitor strategies, retail market data, wholesale market, regulatory developments, and customer needs; providing input into a B2B strategy that takes all these factors into account and then liaising with all parts of Bord Gáis Energy to ensure that such strategy is implemented.

In this role you’ll identify opportunities for growth and value within the gas, electricity and energy services businesses; will work with other departments within Energy, Marketing & Data, and within Bord Gáis Energy to ensure strategic alignment and to oversee delivery of these strategies.

You’ll ensure that the Energy and Services strategy maps into the overall strategy and deliverables for the organisation. You’ll also oversee communication and socialisation of the strategy across the business to ensure that the product strategy is fully understood, the market needs assessed, the technical solution validated, and the business model and channels are viable.

💼What you’ll be doing:

  • Contribute to the development of Bord Gáis Energy’s customer strategy for B2B gas, B2B electricity and B2B energy services
  • Develop customer propositions based on an understanding of customer needs and value
  • Identify new B2B products and develop proposals which identify value pools and opportunities for margin optimisation to create a differentiated position in the market
  • Liaise with all other Bord Gáis Energy departments and communicate the B2B business strategy ensuring that activities across the group are aligned and consistent with strategic goals and objectives
  • Develop strategies for acquisition and retention, liaising with Channel Managers, Vendor Managers, Marketing, and Insights to ensure that all acquisition and retention campaigns are fully co-ordinated and implemented
    Manage pricing strategies across product and customer mix ensuring forecasts are delivered
  • Develop commercial models and business cases to support introduction of new products
  • Support commercial decision making in the Services and Solutions segment
  • Liaise with Operations on development and implementation of customer care strategy
  • Define reporting requirements and monitor monthly KPIs to ensure products are being fully tracked & optimised across all channels
  • Lead on transition to customer digital journey through RPA, digital E2E, Online self-serve for customers. 
  • Identify optimisations for existing products and retire products no longer required or performing
  • Own product specification documents for all existing and new products
     

What we're looking for:

  • Experience within a product management role, ideally within the energy or utilities industry, but other backgrounds will also be considered
  • Experience with B2B and GTM strategies
  • Understanding of the interaction between product and services and all operational parts of the business
  • Demonstrated ability to launch and manage products within the product lifecycle
  • Commercial acumen which enables identification and focus on key business and product metrics that support new product development and lifecycle management
  • Strong project management, problem solving and analytical thinking skills

Why should you apply?   
  
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.  
  
https://www.morethanacareer.energy/bordgais 

  

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.    
 

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. 

Skills Required

  • Experience within a product management role
  • Experience with B2B and go-to-market (GTM) strategies
  • Ability to develop customer propositions and commercial models / business cases
  • Experience launching and managing products through the product lifecycle
  • Commercial acumen and focus on business/product metrics
  • Strong project management, problem solving and analytical skills
  • Understanding of interaction between product, services and operational parts of the business
  • Experience in the energy or utilities industry
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The Company
HQ: Windsor
17,651 Employees

What We Do

Centrica is a leading energy services and solutions provider founded on a 200-year heritage of serving people. We are the UK’s biggest retailer of zero carbon electricity, serving around 10 million customers across the UK, Ireland and Continental Europe through brands such as British Gas, supported by around 9,000 highly trained engineers and technicians. Centrica’s purpose of helping you live sustainably, simply and affordably drives our strategy and our People and Planet Plan.

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