Overview
Be part of a team that takes ArcGIS products to market. Use your business acumen to craft ArcGIS Productization Plans, the authoritative source used throughout the company to operationally implement the business processes, workflows, best practices, and procedures necessary to license, deliver, and support the ArcGIS family of products. This role requires a highly driven, self-motivated, innovative individual to work across the organization to ensure the best experience for our global customers.
Responsibilities
- Collaborate with product managers and operational readiness teams to ensure productization plans and processes are current and accurate
- Create and maintain productization plans for assigned products that include detailed definitions for business models, distribution channels, business policies, and license enablement; ensuring that primary objectives of the product plan are achieved
- Collaborate with peers and senior leadership to continuously drive process improvement and innovation
- Communicate product operational strategy across the organization
- Provide domain expertise through socializing, clarifying, and evolving the Productization Plan to assure successful operational implementations that meet release timeframes
- Work with primary stakeholders to assure each division has the information they need to build the processes and workflows necessary within their respective teams to successfully release the product
- Provide post-release interpretive consultation to staff, distributors, and customers; providing guidance on business/licensing model issues, business rules and policies, legal terms of use, and other topics as defined in the productization plan
- Team with colleagues to identify meaningful KPIs, evaluate and assess what’s working/what’s not, and make recommendations to improve operational success
- Contribute to initiatives that benefit the customer
- Provide consultative guidance on all topics relevant to the productization process
- Be comfortable presenting and working with senior management for execution planning
Requirements
- 2+ years of work experience as a product manager, business operations manager, or similar capacity
- Experience writing technical documents for global audiences, adhering to format and terminology standards
- Domain knowledge of professional software concepts including product plans, product lifecycle, distribution channels, business/licensing models, and terms of use
- Detail oriented and creative
- Ability to demonstrate problem solving and organizational skills
- Excellent verbal and written communication
- Requirement for travel 10-20% of the time for strategic meetings, events, and/or tradeshows
- Bachelor’s degree in business, computer science, GIS, or related field
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
- Master of Business Administration
- Familiar with software, geographic information systems (GIS), location-based services and/or geospatial data
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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Skills Required
- 2+ years of work experience as a product manager, business operations manager, or similar capacity
- Experience writing technical documents for global audiences
- Domain knowledge of professional software concepts and business/licensing models
- Bachelor's degree in business, computer science, GIS, or related field
Esri Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Esri and has not been reviewed or approved by Esri.
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Healthcare Strength — Feedback suggests health coverage is a standout, with full company-paid medical, dental, and vision premiums frequently cited as uncommon and valuable. Comprehensive options, including mental health support and FSAs, reinforce confidence in core healthcare benefits.
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Affordable Benefits — Feedback suggests employer-paid premiums lower out-of-pocket costs, which many view as a meaningful offset to lower cash pay in some roles. This affordability underpins satisfaction with total compensation even when salaries are seen as moderate relative to tech hubs.
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Retirement Support — Feedback suggests 401(k) matching and profit sharing are valued components that strengthen long-term financial security. These programs contribute to a perception of stability and a well-rounded total rewards package.
Esri Insights
What We Do
As a leading location intelligence platform provider (Forrester Wave 2020), Esri empowers leaders with innovative tools to help create sustainable prosperity. Esri's customers drive digital transformation by embracing the power of location. We pioneer problem solving with GIS to help you see what others can’t. We build ArcGIS, the world’s most powerful mapping & spatial analytics software. ArcGIS software and apps combine mapping and data analytics to deliver location intelligence and meet digital transformation needs for organizations of all sizes.
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