Production Training Specialist

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI. 

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Main Purpose of Job

The Production Training Specialist is responsible for improving the competencies of employees by designing, delivering, and maintaining training programs that enhance workplace performance in alignment with the company’s core values. This role manages all phases of training interventions, conducts training needs assessments, develops curriculum and learning materials, and ensures training programs support both short‑term operational needs and long‑term organisational development. The Training Specialist will work closely with Operations, Human Resources, Quality, and Compliance to ensure training is robust, standardised, and aligned with site‑specific requirements. Ultimately, this role enhances individual and collective skills, performance, productivity, compliance, and quality of work produced.

Essential Duties and Responsibilities

Training Delivery & Curriculum Management

• Deliver technical, job‑specific, compliance, and soft‑skill training across Production and associated functions.
• Translate organisational and regulatory requirements into effective training programs that enhance knowledge, proficiency, and personnel development.
• Direct structured learning experiences and monitor their results to ensure training effectiveness.
• Develop or oversee the creation of classroom handouts, instructional materials, training aids, and manuals.
• Design, expand, and adjust training and development programs based on organisational needs and site‑specific tasks.
• Review and update training curricula to reflect new processes, procedures, equipment, and operational changes.
• Review and track the progress of On‑The‑Job (OTJ) training and classroom‑based training to ensure timely completion and competency sign‑off.
• Update SOPs and Training Aids for new site‑specific processes and procedures in collaboration with Operations and Quality.

Training Compliance & Evaluation

• Assess training effectiveness to ensure incorporation of taught skills and techniques into daily work behaviours.
• Evaluate training and development programs using relevant data and recommend changes to instructional objectives and methods.
• Coordinate and perform administrative functions necessary to deliver, document, and maintain training records in compliance with regulatory expectations.
• Devise, track, and update individual learning plans and departmental curricula.
• Present training and compliance metrics to PDN Managers and other stakeholders to support performance oversight and decision‑making.
• Advance and support compliance‑related and professional development training delivery on site.
• Compile and deliver Toolbox Talk training to operators and managers to reinforce safety, compliance, and operational standards.

Cross‑Functional Collaboration & Leadership

• Establish cross‑functional partnerships to ensure alignment and standardisation of training processes across the business.
• Assist with talent management, succession planning, and personnel development initiatives.
• Deputise for the Training and Compliance Manager in his absence, ensuring continuity of training governance and compliance oversight.
• Interface with Operations, Quality, Engineering, and HR to proactively address training needs and support operational readiness.

Quality, CI & Operational Support

• Complete Action Items and CAPAs generated following the closure of Quality EVENTS, ensuring timely and compliant execution.
• Identify, evaluate, and implement Continuous Improvement (CI) strategies across the business to enhance training effectiveness, operational performance, and employee competency.
• Support the development of a strong quality culture by reinforcing GMP standards and encouraging peer‑to‑peer challenge.
• Understand e‑learning techniques and, where appropriate, create and/or deliver e‑learning packages or blended learning solutions.

Other Duties

• Research new technologies and methodologies in workplace learning and incorporate improvements into training programs.
• Perform other duties as assigned by the Supervisor/Manager.

Education and Experience Requirements

• Bachelor’s degree or 3–5 years of work experience in a regulated environment.
• Strong English language comprehension and communication skills.
• Strong mathematical/statistical skills.
• Strong troubleshooting and computer/software skills.

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.