Production Support Lead (Req-0389)

Posted 4 Days Ago
Be an Early Applicant
Webster, MA, USA
In-Office
Senior level
HR Tech • Information Technology • Professional Services • Consulting
The Role
Manage and coordinate production support activities onsite and offshore, handle defect resolution and on-call incidents, ensure quality and deadlines, communicate with teams. PLSQL and Property & Casualty insurance experience are pluses; Spanish language skills required.
Summary Generated by Built In
Company Description

IDEALFORCE has a CONTRACT position available immediately for a Production Support Lead to join our customer in Webster, MA. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity.

Qualifications


Technical knowledge of IT, software development/defect resolution process/PLSQL knowledge is a plus
- Committed to meet the deadline and retain regular communication with onsite and offshore team.
- Ability to coordinate with Onsite and Offshore teams
- Must have worked in a Production Support environment.  Available on call.
- Must strive for quality and attention to detail
- Property & Casualty insurance experience is a huge plus
- Spanish is required

Additional Information

- "All your information will be kept confidential according to EEO guidelines". 
- All candidates who are authorized to work in US are encouraged to apply.

- Most of our positions require Candidate to clear the Background check prior to commencing the assignment.

SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com

Disclaimer: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Skills Required

  • Technical knowledge of IT
  • Experience with software development and defect resolution processes
  • PLSQL knowledge
  • Ability to coordinate with onsite and offshore teams
  • Available for on-call rotation
  • Experience working in a production support environment
  • Strong attention to detail and commitment to meeting deadlines
  • Property & Casualty insurance domain experience
  • Fluency in Spanish
  • Authorization to work in the US and ability to pass background check
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The Company
39 Employees
Year Founded: 2008

What We Do

Idealforce is a premier talent acquisition solutions provider that helps corporations find top-performing talent through innovative ways and technologies. The company offers unparalleled talent acquisition and management services, helping businesses find quality talent cost-effectively while assisting talented individuals in finding the best employers where their skills are recognized and rewarded.

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