Production Support Engineer

Posted 3 Days Ago
Be an Early Applicant
New York, NY
Hybrid
28-43
Junior
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
NBCUniversal has a rich history of evolving the media and entertainment industry.
The Role
The Production Support Engineer ensures seamless on-air productions by troubleshooting technical issues in live broadcasts, supporting production systems, and optimizing workflows.
Summary Generated by Built In
Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
NBCUniversal is seeking a dedicated Production Support Engineer to join our dynamic Production Media Engineering group. The ideal candidate will be responsible for ensuring seamless on-air productions by supporting all production systems at Versant Media Locations in Englewood Cliffs, NJ and New York, NY. This also includes our Remote Production sites in Washington DC and West Coast locations in LA and San Francisco.
You will be troubleshooting, diagnosing, and solving any technical issues that arise during live broadcasts and production tapings, including video, audio, transmission, and post-production systems. This role is pivotal to Versant Media's commitment to deliver high-quality news, sports, and entertainment 24/7. You will maintain the integrity of cutting-edge broadcasting technology and collaborate with Engineering and Operations to optimize broadcast workflows in a fast-paced environment.
Qualifications
  • Minimum 2 years of recent experience supporting or designing live television production environments.
  • Proven ability to troubleshoot complex audio/video workflows in SDI and IP (SMPTE 2110) environments.
  • Hands-on experience with HDSDI, AES, MADI, AES67, Ravenna, Dante, and other analog/digital audio formats.
  • Experience with IP-based broadcast equipment, including routers, switchers, audio boards, signal processors, and playback systems.
  • Experience with Evertz products, including Magnum, EXE Routers, SDVN, VUE, and VIP.
  • Experience with video production systems, encoders/decoders, and studio equipment.
  • Strong understanding of audio systems, including Calrec, LAWO, Pro Tools, RTS/Bosch/ClearCom, and ENCO.
  • Knowledge of production graphics platforms, including VizRT, Ross, Chyron, and AR/VR systems.
  • Experience with SONY production switchers, studio cameras, and related studio systems.
  • Experience with wireless audio, FOH systems, audience PA, and actors' call systems.
  • Solid grasp of TCP/IP protocols, computer networking, and storage infrastructures.
  • Experience with transmission, fiber, and encode/decode distribution and transport systems.
  • Exposure to cloud and VM-based applications and platforms.
  • Ability to read and interpret AutoCAD drawings.
  • Proficiency with project and ticketing systems such as JIRA and Confluence.
  • Strong organizational and communication skills; client-focused with ability to prioritize on-air issues.
  • Capable of working independently or collaboratively in a fast-paced, live production environment.
  • Willingness to work rotational shifts, including evenings, overnights, weekends, and holidays.
  • Flexible commute and travel availability between NJ and NY Versant Media locations.
  • Bachelor's degree in Film Production, Broadcasting, Computer Science, Electrical Engineering, IT, or equivalent work experience in relevant industry.

Additional Requirements:
  • Fully Onsite: This position has been designated as onsite, meaning that the position is expected to contribute from an NBCUniversal/Versant Media worksite.

This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, a 401(k) plan, paid leave, tuition reimbursement, and various other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary range: $28-43/Hour (eligible for overtime)
We are accepting applications for this position on an ongoing basis.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].
Although you'll be hired as an NBCU employee, your employment and the responsibilities associated with this job likely will transition to Versant in the future. By joining at this pivotal time, you'll be a part of this exciting company as it takes shape.

Top Skills

Aes
Aes67
Autocad
Calrec
Chyron
Cloud Applications
Computer Networking
Confluence
Dante
Enco
Encoders/Decoders
Evertz Products
Exe Routers
Hdsdi
JIRA
Lawo
Madi
Magnum
Pro Tools
Ravenna
Ross
Rts/Bosch/Clearcom
Sdvn
Studio Equipment
Tcp/Ip Protocols
Video Production Systems
Vip
Vizrt
Vue

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The Company
HQ: New York City, NY
68,000 Employees
Year Founded: 1910

What We Do

From film, television, news, theme parks, interactive media, and streaming, our people are at the center of it all. ​Here, we solve complex and business-critical problems. That’s why we’re looking for people to help us continue our evolution, imagining and delivering the most innovative and disruptive products and services through the latest tech advancements in the industry. ​

Here you can develop solutions. You’ll develop solutions that allow engineers to broadcast live TV from the comfort of their homes. These solutions will enable the use of our collection of hundreds of thousands of distinct intellectual properties across our film, television and streaming brands.

Here you can transform. You’ll make decisions and solve complex problems by leveraging insights that come from data, building AI to help enable solutions to optimize every aspect of our content eco-system.

Here you can build. You’ll build emerging immersive technologies that are used to power the broadcasts and streaming of global events like the Super Bowl and Olympics. You can create secure, elastic cloud-based services connecting parts of our global platform ecosystem that effect tens of millions of viewers, consumers and businesses that consume and love NBCUniversal’s content. And while you design, build and architect your career, we have the culture to make sure you’re supported.

Here you can work and still live your best life!

We’re leaders in our fields. We hire smart people and trust them to get the job done. We are never too busy to develop a fellow colleague. We understand our goals – or we ask. When we see something that needs doing – we do it. We make data-driven decisions. We fiercely believe in our talent and their growth. If you're ready to make an impact, here you can.

Why Work With Us

For us, it's more than just a work life. It's a daily passion. We take great pride in our legacy. We find fun in the challenge. We collaborate and inspire others. We're always creating, always solving and always ahead of competition.

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NBCUniversal Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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Dry Creek
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