Production Support Engineer

Posted 15 Days Ago
Be an Early Applicant
Columbia, SC, USA
In-Office
Senior level
Hardware • Other • Appliances
The Role
Provide hands-on mechanical design and production engineering support for critical power equipment. Resolve shop-floor issues, lead root-cause analysis and ECR/ECOs, create/update 3D models, 2D drawings and BOMs, ensure DFM/DFS and manufacturability, and collaborate with electrical, manufacturing, supply chain, and quality teams to improve designs and maintain production schedules.
Summary Generated by Built In
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Production Support Engineer located in Columbia, SC.

The  Production Support Engineer will provide hands-on engineering support for production and design of critical power equipment (e.g., LV switchgear, PDU, RPP, Databar). This role focuses on resolving build issues, improving product designs, and ensuring accurate, manufacturable engineering outputs.Primary emphasis is on mechanical design and production support, with strong collaboration across electrical and manufacturing teams.

What a typical day looks like:

  • Approve mechanical drawings and design updates within delegated authority.
  • Initiate ECRs/ECOs and define corrective actions for design-related issues.
  • Specify materials, finishes, hardware, and critical tolerances for mechanical components.
  • Production Support
    • Serve as primary engineering support for manufacturing issues (fit, form, function, BOM, drawing discrepancies).
    • Lead root cause analysis and implement corrective actions for recurring build issues.
    • Drive timely resolution of shop floor escalations to maintain production schedules.
  • Design Ownership
    • Create and update 3D models, 2D drawings, and BOMs for mechanical components and assemblies.
    • Ensure designs meet DFM/DFS principles, quality standards, and customer requirements.
    • Review and validate designs for manufacturability, tolerances, and integration with electrical systems.
  • Change Management
    • Initiate and implement ECRs/ECOs with clear documentation and traceability.
    • Ensure all design outputs, BOMs, and related documentation remain aligned and controlled.
    • Support continuous improvement of engineering change processes.
  • Cross-Functional Collaboration
    • Partner with electrical engineering, manufacturing, supply chain, and quality teams to resolve issues and improve designs.
    • Participate in design reviews and production readiness reviews.
    • Support vendor and supplier interactions for component design and issue resolution.
  • Continuous Improvement
    • Identify opportunities for standardization, cost reduction, and process improvement.
    • Contribute to design libraries, best practices, and reusable solutions.
    • Support value engineering and product lifecycle improvements.

The experience we’re looking to add to our team:

  • Typically requires a bachelor’s degree in mechanical engineering (or equivalent experience).
  • 5+ years of experience in design engineering or production support.
  • Proficiency in 3D CAD (Inventor, SolidWorks, or similar) and 2D drawings.
  • Experience supporting manufacturing environments (issue resolution, root cause analysis).
  • Strong understanding of sheet metal design, enclosures, and mechanical assemblies.
  • Electro-mechanical system experience (integration of mechanical and electrical components). (prefer)
  • Exposure to critical power equipment (switchgear, PDU, RPP, etc.)( prefer)
  • Familiarity with ECN/ECO processes and PDM systems. (prefer)
  • Knowledge of UL requirements, thermal considerations, and enclosure design constraints. (prefer)

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start Date 07-21-2026 Job Posting End Date 09-28-2026 Job CategoryDesign, Process & Technology Engineering

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Skills Required

  • Bachelor's degree in Mechanical Engineering or equivalent experience
  • 5+ years experience in design engineering or production support
  • Proficiency in 3D CAD (Inventor, SolidWorks, or similar) and 2D drawings
  • Experience supporting manufacturing environments, issue resolution, and root cause analysis
  • Strong understanding of sheet metal design, enclosures, and mechanical assemblies
  • Electro-mechanical system experience (integration of mechanical and electrical components)
  • Exposure to critical power equipment (switchgear, PDU, RPP)
  • Familiarity with ECN/ECO processes and PDM systems
  • Knowledge of UL requirements, thermal considerations, and enclosure design constraints

Flex Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flex and has not been reviewed or approved by Flex.

  • Healthcare Strength Health, dental, and vision coverage begin on day one with options for dependents, alongside disability, life, mental‑health resources, and fertility/adoption and gender transition support. Plan choice and wellness programs indicate a robust healthcare offering.
  • Leave & Time Off Breadth Paid holidays, paid sick time, company‑wide shutdown days, and in some cases unlimited PTO point to extensive time‑off provisions. Flexible and hybrid work arrangements in certain teams further support work‑life balance.
  • Strong & Reliable Incentives Quarterly bonus checks and performance bonuses supplement base pay, and some roles can earn overtime at 1.5x. These elements strengthen the reliability of cash incentives.

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The Company
HQ: Austin, Texas
52,479 Employees
Year Founded: 1969

What We Do

We’re the manufacturing partner of choice that helps a diverse customer base design and build products that improve the world. We love to hear your thoughts, comments and ideas so feel free to like, share and comment away. Any question or opinion is good to go as long as it is respectful and falls within the scope of this page. Derogatory comments, spam and unsolicited selling are not welcome here and such posts will be removed.

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