Production Support Assistant

Posted Yesterday
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Darlington, County Durham, England, GBR
In-Office
13-13 Hourly
Entry level
Retail • Design • Industrial • Manufacturing
The Role
Provide operational support across production planning, stock control, and reporting in a high-volume manufacturing environment. Maintain accurate system data, perform scrap audits, manage ATO activities, support Team Leaders with stock issues, and produce operational reports while complying with Health & Safety and driving continuous improvement.
Summary Generated by Built In

At Magnet we’re passionate about our heritage, our craftsmanship, and our people. Our manufacturing sites play a vital role in delivering high-quality kitchens to our customers.

We’re currently looking for a Production Support Assistant to help contribute to the smooth running of our supply chain operations. In this role you will join our manufacturing team and provide essential support across production planning, stock control, systems, and reporting.

Please note - This role will be working a rotating shift pattern of 6am - 2pm, 2pm - 10pm and 10pm - 6am, to be able provide full support to our supply chain operations.

What’s in it for you?

  • Salary of £13.09 per hour plus shift allowance (37.5/39 hour contract)

  • Fantastic company discounts: Up to 80% off our stylish kitchen ranges and products

  • Wellbeing support: Access to our virtual GP service and employee assistance platform 24/7

  • Lifestyle perks: Cycle to work scheme and savings on hundreds of top brands via our benefits app

  • A collaborative culture built on care, inclusion, and continuous improvement

What you’ll be doing

  • Support daily production planning, ensuring plans, bookings, and shop orders are accurate and up to date

  • Assist Team Leaders with stock location, validation, and issue resolution across all production areas

  • Maintain high levels of stock control and accuracy

  • Manage ATO‑specific activities including EXPI checks, scrap control, pallet movements, transfers, and live load sheet tracking

  • Complete regular scrap audits and maintain accurate PI and reporting documentation

  • Produce and support weekly and monthly operational reports, escalating risks and recurring issues as required

  • Maintain accurate system data, support basic system access requests, comply with Health & Safety standards, and contribute to continuous improvement

Who we’re looking for

  • Strong communication skills with the ability to work collaboratively across all levels of a production environment

  • A practical, analytical problem‑solver with excellent attention to detail

  • Confident working independently in a fast‑paced, high‑volume manufacturing setting

  • Highly organised with strong time management and prioritisation skills

  • Proactive, motivated, and comfortable constructively challenging issues

  • Proficient in Microsoft Office

  • Experience in a production, manufacturing, or supply chain environment is highly desirable

You’ll also be successful in this role by living and breathing our core values - Care, Deliver, Inspire.
Care – Building strong relationships, fostering collaboration, and supporting others while caring about our customers
Inspiring – Communicating with impact, leading with purpose, and helping bring our strategy to life
Delivering – Making sound decisions, using data and insight to drive action, and staying focused on results with a mindset of continuous improvement

Why choose Magnet?

At Magnet we’re proud of our 100-year heritage and excited about what’s ahead.
As the UK’s leading kitchen specialist, our success is built on the passion and creativity of our people. We’re on a journey of transformation, and we’re always open to fresh ideas. So even if you don’t meet every requirement, we’d still love to hear from you.

We’re committed to providing equal opportunities for all candidates. If you require any reasonable adjustments to participate in the recruitment process, please let us know.

Skills Required

  • Willingness to work rotating shifts (6am-2pm, 2pm-10pm, 10pm-6am)
  • Proficient in Microsoft Office
  • Experience in a production, manufacturing, or supply chain environment
  • Strong communication skills and ability to work collaboratively across all production levels
  • Practical, analytical problem-solver with excellent attention to detail
  • Confident working independently in a fast-paced, high-volume manufacturing setting
  • Highly organised with strong time management and prioritisation skills
  • Proactive, motivated, and comfortable constructively challenging issues
  • Ability to maintain accurate system data and support basic system access requests
  • Ability to produce and support weekly and monthly operational reports and escalate risks
  • Comply with Health & Safety standards and contribute to continuous improvement
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The Company
4,082 Employees

What We Do

Nobia is a leading Nordic kitchen specialist that designs, manufactures, and sells kitchens through a portfolio of strong brands, such as Marbodal and HTH. Focused on design and sustainability, the company manages the entire value chain, producing approximately 300,000 kitchens annually. Nobia operates multiple production facilities across Sweden, Denmark, and Norway, serving consumers, tradespeople, and project customers throughout Northern Europe.

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