Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It’s an incredibly exciting time to join our team - and we’re a friendly bunch!
We’re proud to be one of the fastest-growing companies in the UK. Powered by data and a love of food, we’re a recipe box company that’s disrupting the sector, and we’re passionate about our diverse team and our customers.
All of our people are responsible for the success of Gousto, and we’re passionate about creating an inclusive environment for all to thrive. Our guiding values - Dream, Deliver and Care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with.
Job DescriptionLocation: Warrington
Role: Production Supervisor
Employment Type: Permanent
Shifts: Nights (4 on / 4 off)
We have exciting opportunities in the form of Production Supervisors here at Gousto. Reporting to the Production Manager, you’ll lead a team of Section and Team Leaders on shift to deliver the perfect Gousto box to every customer, on time, every time.
If you have production, warehouse or retail leadership experience, love coaching and developing teams and thrive working in a fast paced environment - this could be the perfect role for you!
Core Responsibilities
- Lead and Inspire your team - You’ll support with the running of the shift alongside the management team, leading energising team briefs, building an inclusive and motivating culture, and coaching your Section and Team Leaders to be their best. You’ll also support key people processes such as recruitment, performance conversations and investigations
- Champion Safety and Wellbeing - Just like running a store or venue, safety is non-negotiable. You’ll make sure everyone follows safe working practices and that our teams feel supported throughout the night.
- Drive Operational excellence - You’ll keep the operation running smoothly by ensuring food safety (GMP) standards are met and equipment checks are carried out. Our pick-by-light automation and warehouse systems are straightforward to learn, we’ll train you to use them with confidence.
- Hit the targets that matter - Much like managing store KPIs, you’ll focus on delivering against our key metrics including OTIF, Stock management and Efficient labour and picking performance. You will use data and systems to identify improvements and support your team to deliver excellence.
- Own Stock Flow - You’ll oversee all stock movements throughout the shift, both physically and within our Warehouse Management System, making sure everything is accurate and accounted for.
Who you Are:
- Excellent people leadership & management skills: You have managed multi layered teams with a passion for coaching and developing
- Strong organisational skills: You can plan ahead and adapt quickly
- Role model: You are a role model demonstrating operational excellence, behaviour and health and safety best practices
- Solutions focused: You are forward-thinking, solutions-focused mindset with the ability to think about wider impact across shifts
- Excellent communicator: Brilliant communication skills with the ability to build relationship with a diverse range of stakeholders, able to engage teams and deliver clear, motivating briefs
- KPI & performance management: You are able to get results through people and your team by inspiring and motivating
- System savvy: Comfortable using systems & dashboards (we’ll train you on ours)
Benefits Include
- Holiday + Bank Holidays
- Holiday purchase scheme
- Access to Aviva Digital GP
- Up to 40% employee discount + 15% for friends & family
- Get your first Gousto box free
- Pension Scheme
- Access to thousands of discounts and offers for UK retailers & brands via our Reward Platform
Whether it’s creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equality in all we do; working hard to ensure Gousto is an environment where you can be totally yourself.
Everyone is welcome and we’re looking for applications from people of all backgrounds and experiences.
Excited but wondering if you tick every box? We recommend applying anyway so that we can review your profile . And, if you’re in a job share, why not just apply as a pair.
If you have a disability that you’re worried will affect you during the interview process, please let us know and we will do our best to help you feel comfortable.
We’d love it if you could submit your application online. If you require an alternative method of applying, please let us know.
Skills Required
- Production, warehouse, or retail leadership experience
- Experience managing multilayered teams
- Strong people leadership, coaching, and team development skills
- Strong organizational skills and ability to adapt quickly
- Knowledge of operational excellence, health and safety, and safe working practices
- Solutions-focused mindset and ability to consider wider operational impact
- Excellent communication and stakeholder relationship-building skills
- Ability to manage KPIs and team performance
- Comfort using systems and dashboards
What We Do
We believe home cooking is important. But in today’s busy world, it’s often the first thing to go. With Gousto, you choose recipes you’d like to cook and ta-dah! We deliver the perfectly measured ingredients. Skip the supermarket queue, and create delicious meals to share with those you love.
