The Salvation Army Mission:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Job Objective:
The purpose of the Production Supervisor is to oversee the Production process and the personnel assigned to that process with a focus on meeting established production/sales quotas/goals.
Essential Functions:
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
- Assign, direct and ensure completion of daily tasks for production/department team members. Including housekeeping for spaces assigned.
- Trains new team members on production expectations and processes.
- Provides quality control inspections, ensuring that only the best product makes it to the floor. (Good, Better, Best)
- Tracks and reports production at scheduled times.
- Participates in production processes as needed.
- Proficiently uses cash register at locations that require.
- Implement assigned strategies to meet product acquisition, production and sales goals for the day/week/month.
- Know the product acquisition, production, and sales goals.
- Diligently implement product rotation process.
- Communicates with assigned personnel to place supply orders for next days processing.
- Supports management with store maintenance and appearance.
- Follow procedures for maintenance and safety concerns.
- Maintains a clean and organized workspace, ensuring that workspaces are prepared for the next days production.
- Looks for ways to improve donor and shopper experience.
- Communicates with the Store Management/DOO regarding all facets of the operations, keeping them updated on all incidents and concerns for assigned areas.
- Supports management in creating a positive understanding of policies and procedures. Directs complaints and criticism to management.
- Supports the protection of the resources under their supervision.
- Implement Product Control Procedures preventing shrinkage through theft or spoilage.
- Control property, utility and product supply waste.
- Other duties: Other duties as assigned by manager or Assistant Manager.
Wage Info: $14.50 per hour.
Minimum Qualifications:
The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.
Education: High School diploma or currently pursuing.
Experience: Retail sales production and/or thrift store experience is highly preferred. Has experience following and giving direction.
Skills/Abilities:
- Ability to speak, write, and understand English in a manner sufficient for effective communication with leadership and field personnel.
- Basic computer skills including but not limited to the use of payroll program and the ability to learn other programs or systems that are adopted by the TSA ARC.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to use basic math skills.
- Must be able to pass a pre-employment drug test and background check.
Supervisory Responsibility:
Oversees Production Team assigned by management. This may include paid staff, volunteers, and beneficiaries.
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of the job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
While performing the duties of this position, the employee is regularly required to stand; use hands, handle, feel; and hear or talk. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to climb or balance; and stoop, kneel or crouch. The employee must regularly lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Travel:
May be required to travel to various locations for work or training.
Working Conditions:
The work environment for this position is a store environment with a quiet to moderate noise level. The environment may be dusty and may experience temperature fluctuations based on weather. may stand for extended periods. Full-time/Part-time position; may require weekend and evening hours.
Skills Required
- High school diploma or currently pursuing a high school diploma
- Ability to speak, write, and understand English sufficiently for effective workplace communication
- Basic computer skills and ability to learn payroll and other organizational systems
- Basic math skills
- Ability to follow and give direction
- Ability to pass a pre-employment drug test and background check
- Retail sales production or thrift store experience
- Ability to regularly lift or move up to 50 pounds and occasionally up to 100 pounds
What We Do
The Salvation Army is a church and charitable organization known for its charity work in over 120 countries, committed to 'Doing the Most Good' through community programs and aged care.
