Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
We are seeking a motivated and detail-oriented Production Sales Support Representative to join our team.
Position Details:
Location | Onsite - Wilmington, NC
Schedule | Monday – Friday 8:00am to 4:00pm
Key Responsibilities:
- Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
- Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
- Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
- Develop and maintain customer documentation that outlines product information and solution details.
- Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
- Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
- Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
- Maintain regular, reliable attendance and complete other duties as assigned.
- 1 to 3 years of experience in a sales support, customer service, or related role.
- Experience in a target-driven sales environment preferred.
- Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
- Strong organizational and project management skills; experience in project management is a plus
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
-
Pay Range:
-
$18.71 - $29.92-
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
-
This role is Bonus or Incentive Plan eligible.
-
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
-
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
Skills Required
- 1 to 3 years of experience in a sales support, customer service, or related role.
- Experience in a target-driven sales environment.
- Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
- Strong organizational and project management skills.
- Experience in project management.
- Onsite work in Wilmington, NC.
Ferguson Enterprises Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ferguson Enterprises and has not been reviewed or approved by Ferguson Enterprises.
-
Healthcare Strength — Health coverage includes multiple medical plan options with HSA availability and a PPO, plus dental, vision, life, disability, mental health, and family-forming and women’s health support. Feedback suggests these offerings add significant perceived value to the overall package.
-
Retirement Support — Retirement programs include a 401(k) with company match and profit-sharing, alongside an employee stock purchase plan and executive deferral options. Feedback suggests these features strengthen long-term financial security.
-
Leave & Time Off Breadth — Time-off provisions are wide-ranging, including vacation, sick, holiday, personal, parental, and paid volunteer time. Feedback suggests generous PTO is a key attraction and complements cash compensation.
Ferguson Enterprises Insights
What We Do
Ferguson plc (NYSE: FERG; LSE: FERG) is a leading North American value-added distributor providing expertise, solutions, and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. We exist to make our customers’ complex projects simple, successful and sustainable. Ferguson Enterprises, LLC is the largest operating subsidiary of Ferguson plc. For more information on Ferguson plc, please visit www.fergusonplc.com.
