Production Reliability Engineer

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
We're looking for a Broadcast Engineer who thrives at the intersection of broadcast and IT - someone who understands that in 2025, reliability means software-defined signal flow, IP networks, and an engineer's intuition for when something "just doesn't look right."
As a Production Reliability Engineer, you'll help ensure the continuous operation of our live production, routing, and playout systems across both baseband and SMPTE 2110 IP environments. You'll be part of the team that designs, maintains, and evolves complex infrastructure supporting 24/7 broadcast operations for NBC.

• Support and optimize SMPTE 2110 environments, primarily Evertz EXE and Magnum routing systems.
• Maintain and integrate legacy and hybrid infrastructures, including Grass Valley NV9000 routers.
• Collaborate with teams managing production systems like Cisco ACI networks, DNF control systems, EVS Playback systems, Vizrt and Chyron/XPression graphics, RTS, Ross Robotics, Calrec Artemis audio consoles, and Sony switchers and cameras.
• Diagnose and reverse-engineer complex system interactions - both hardware and software - to improve reliability and performance.
• Create and update signal flow and network documentation using Lucidchart and CAD for wiring drawings.
• Participate in continuous improvement initiatives focused on observability, system redundancy, and workflow automation.
• Act as support escalation contact for emergencies and troubleshooting.

Requirements:

• 5+ years of recent experience in a television broadcast environment.
• Understanding of the 24/7 nature of the on-air News, Sports, and Entertainment environments.
• Experience with Evertz SMPTE 2110 Magnum Routers, IP routing concepts, multicast, and PTP.
• Working knowledge of broadcast-adjacent systems (audio, control, graphics, replay).
• Working knowledge of Cisco ACI networking fundamentals
• Detail-oriented, organized, and naturally curious - you enjoy figuring out how things work.
• Strong documentation habits and clear communication skills.
• Ability and willingness to learn new production technologies.
• Willingness to work shifts/overtime including weekends, overnights and on holidays with short notice.
• Must be able to work independently yet have strong collaboration skills and meet deadlines.
• Must be able to prioritize and be a pro-active thinker.
• Ability to stay focused and productive in a fast-paced environment with constantly changing assignments.
• This position requires some work performed under stressful situations.

Qualifications

• Working familiarity with TV engineering and broadcast video/audio transmission systems.
• Proficient with broadcast production systems and software including SMPTE standards, Evertz Products, Calrec Audio Consoles, Intercom Systems, Video Switchers, and others.
• Experience with Miranda/Grass Valley Legacy routers and systems like the NV9000 and KX.
• Solid understanding of computer networking.
• Proficient in software-driven broadcast video equipment.
• Dante Certified
• ACI Certified

Additional Requirements:

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company-sponsored benefits, including medical, dental, vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary range: $110,000 - $130,000 (Salary only)
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].