On-Site| Centennial, CO | Compensation: $100,000-$150,000 DOE
Pacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation. Since 1976, we have grown to forty branches located in eleven western states. Our extraordinary growth and reputation in the industry have allowed us to provide resources and opportunities for our sales representatives that are unmatched in the printing and business equipment industry.
At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
Pacific Office Automation is seeking a Production Print Specialist to join our Centennial, Colorado team. The production print specialist will qualify, train, and demonstrate production print equipment to our production customer base as well as our outside sales representatives.
Essential Job Duties
- Work with sales representatives and customers in driving and maintaining Production Print activity focused on understanding the needs and driving towards a production solution.
- Maintain customer satisfaction by providing specific technical sales support and training as needed.
- Ability to demonstrate software and hardware solutions to sales representatives and customers.
- Constant contact with current Production Print accounts and sales representatives
- Perform extensive customer needs analysis and site surveys, meet with key players, and identify challenges within the account's organization to provide ongoing expertise, training, and services to internal and external customers.
- Be proficient and able to discuss variable print data, workflow solutions, software, and network applications
- Be competent and able to demonstrate, install, and troubleshoot equipment RIP’s
- Participate in daily pre-sales activities with sales representatives
- Prepare for customer demonstrations of Production Print products, services, and product training
- Assist in proposal preparation & presentation with salespeople.
- Develop an implementation and training guide for each Production Print installation
- Perform all Production Print installations and training within the specified territory
- Work closely with our Technical Service team to gather information and escalate technical issues found in the field while training.
Qualifications
- Strong phone and verbal communication skills along with active listening.
- Proven ability to multi-task and work under fast-paced environments while maintaining accuracy.
- Ability to calmly handle high paced situations.
- Attention to detail and strong organizational skills.
- Computer and customer service skills.
- Must have strong written and verbal communication skills.
- Must know how to use Microsoft Word and Excel.
Experience
- 2-3 years of experience in the production print industry required
- Experience with Fiery Print Controllers and software applications preferred
- Experience with Ricoh/Canon/Konica Minolta/Xerox digital presses helpful
- Experience in the wide format printing is preferred but not required
Benefits
- Medical/Dental/Vision/Life insurance plans
- FSA program
- 401K – aggressive company match
- PTO, Vacation, Sick Leave
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
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Skills Required
- Strong phone and verbal communication skills with active listening
- Ability to multitask in a fast-paced environment while maintaining accuracy
- Ability to calmly handle high-paced situations
- Attention to detail and strong organizational skills
- Computer and customer service skills
- Strong written and verbal communication skills
- Proficiency with Microsoft Word and Excel
- Two to three years of experience in the production print industry
- Experience with Fiery Print Controllers and software applications
- Experience with Ricoh, Canon, Konica Minolta, or Xerox digital presses
- Wide-format printing experience
Pacific Office Automation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pacific Office Automation and has not been reviewed or approved by Pacific Office Automation.
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Healthcare Strength — Health insurance is considered comprehensive with multiple plan options and comparatively low costs. Medical, dental, and vision coverage are described as a strong part of the package.
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Retirement Support — The 401(k) match is characterized as strong, with some indications of additional employer contributions tied to goals. Retirement offerings are positioned as competitive relative to common mid‑market packages.
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Strong & Reliable Incentives — Sales incentives can deliver high earnings for strong performers. Upside in quota‑carrying roles is highlighted as a meaningful component of total compensation.
Pacific Office Automation Insights
What We Do
At Pacific Office Automation (POA), we take pride in being a privately held office technology and managed services provider headquartered in Beaverton, Oregon. Since our founding in 1976 by Terry Newsom, we have grown from a small photocopier business into the largest independent office equipment dealer in the United States. Today, we generate approximately $491 million in annual revenue and serve over 40,000 businesses across the western U.S. with a team of about 1,400 employees across 30+ regional offices in Oregon, Washington, California, Utah, Colorado, Arizona, Texas, Nevada, New Mexico, and Idaho. At our core, we offer a broad array of services focused on streamlining workplace operations. These include the sales and leasing of office equipment such as multifunction printers, copiers, fax machines, VoIP phone systems, and mailing equipment. We proudly partner with industry-leading hardware brands including Canon, Ricoh, Konica Minolta, Sharp, HP, and Lexmark to deliver customized solutions to our clients. Our Managed Print Services (MPS) form a cornerstone of our business, allowing customers to outsource print operations for greater efficiency, supply monitoring, device maintenance, and overall workflow optimization. Beyond print services, we have expanded into managed IT services and unified communications. We offer cloud-managed infrastructure, cybersecurity, network management, VoIP phone systems, and digital document management tools. These services are especially valued in sectors that demand high security and compliance, such as healthcare, legal, education, and government. Our IT division also integrates video surveillance systems and supports facilities management with services like EV charging station installations. Our service model emphasizes a strong local presence and fast response times. Each regional branch operates semi-autonomously, staffed with technical experts, account managers, and support personnel trained to resolve customer issues quickly. This decentralized approach enables us to maintain consistent service and support across our large geographic footprint. Our corporate motto, "Problem Solved," reflects our proactive, client-focused philosophy.
Why Work With Us
We’re unique because we offer end-to-end tech solutions under one roof. Our local ownership, rapid growth, and “Problem Solved” mindset create a rare mix of stability, innovation, and autonomy. You’ll grow your skills, make a real impact, be supported every step of the way—and build a lasting career you’re proud of.
